Blackbaud reviews

3.2

55% would recommend to a friend

(1,717 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jul 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice work environment, supportive management, excellent team

Cons

Work load is above industry standards, not much room for growth

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Blackbaud Response
1y
Thanks for taking the time to share your insights - sounds like you're having a good experience here. We do have a terrific team - glad you've found your place on it; thanks for helping us fuel social impact
5.0
Jul 11, 2024
Recommend
CEO approval
Business Outlook

Pros

good work-life balance and pay

Cons

Niche market so can be challenging for new sellers

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Blackbaud Response
1y
Thank you for taking the time to provide feedback. We appreciate your input and we are happy to hear you’re enjoying your experience here. If you have any further feedback to share please email us at blackbaudrecruiting@blackbaud.com. Thank you for your feedback!
4.0
Jun 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and supportive team Good salary for the position They care about their employees

Cons

Lack of development within the team, even though promotions are easy to get they do not result in a big change in everyday responsibilities. Not enough training on how to handle difficult conversations, and difficult to know where to tread the line between standing up for oneself as an agent and appeasing the angry customer.

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Blackbaud Response
2y
Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!
Viewing 1618 - 1620 of 1,717 Reviews

Glassdoor has 1,802 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.