Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 24, 2013
Recommend
CEO approval
Business Outlook

Pros

There were ( and a few left) of some really nice people there. I had many coworkers that I really enjoyed working with that are now my friends.

Cons

Bully mentality masked as leadership. It was not uncommon for management to belittle you or call employees names that derogatory to control them and the team. I have seen first hand the common expectation to work 7 days a week. To put in 80 hours a week with no over time compensation. I would say I was highly disappointed when I saw the ugly under belly of this company when they claim to help non-profits and yet treated their employee's like they belonged in a puppy mill.

2.0
Aug 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Working with nonprofits is better than selling widgets. People generally nice. Not much viable competition, and no real need to sell value most of the time...which is nice I guess, if you're into that kind of thing.

Cons

The critical importance of the nonprofit market to American life makes the mediocrity of the products, vision, sales approach, management, etc all the more disappointing. Selling Windows XP-era technology is embarrassing, and even the cloud tech they bought with Convio is getting long in the tooth. Blackbaud has long since lost any "innovation" DNA it may have had, and has been coasting on its reputation and brand name as the de facto NPO standard. The acquisition of Convio successfully bought Blackbaud some more time and runway by eliminating its most viable challenger. However, if it requires major surgery on product management, sales, and services to transform itself into a modern software company that can compete with nimbler,more flexible platforms....I don't envy the next CEO.

1.0
Jun 8, 2012

Over-educated and under appreciated...apply elsewhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Blackbaud is typically willing to work with your schedule and give additional training IF you show you are committed to the organization.

Cons

Blackbaud requires a year of employment to even allow applying to anything else internally, pay is extremely low, advancement opportunities are incredibly difficult to attain, suggestions for improvement are often ignored, advanced education means nothing to them, employee morale means little to management, EXTREMELY number centric, and ANY internal advancement will almost certainly require relocation to Charleston. In a nutshell management is willing to pay you poorly and treat you with disdain while they rack up the money. But they will work around your night class. But once you get that degree you best start applying elsewhere because they don't care.

Viewing 175 - 177 of 1,719 Reviews

Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.