Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,802 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 44% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (32) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 199 reviews)); "Good benefits and resume builder" ((in 126 reviews)); "Flexible and great culture." ((in 119 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 81 reviews)); "Coworkers are great and make it worth the stress." ((in 46 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"Pay is low and hard to get raises over cost of living" ((in 90 reviews)); "Change management is poor at best." ((in 75 reviews)); "Senior leadership get in the way of actual work." ((in 54 reviews)); "Salary is low for the job" ((in 38 reviews)); "There's no training on product knowledge and you'll feel like you know nothing even after working the job for years." ((in 30 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,717 total reviews)

Michael Gianoni

58% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,717 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Jun 10, 2024

Good place to work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Remote first work place so you can work remotely.

Cons

Salary, benefits, no more stock options

Blackbaud Response

2y

Thank you for taking the time to share your experience with Blackbaud! We are very excited about officially becoming a remote-first company and love hearing that our employees are excited about it too. One of our best assets is our commitment to the communities we serve in, and that dedication first starts with our people. Thanks again for sharing your experience!

5.0

Jun 7, 2024

Great place to work!

Sr. account executive

Recommend

CEO approval

Business Outlook

Pros

Great company, culture, innovative solutions, continuously, making advancements, and amazing brand reputation

Cons

I wish I earned a higher base

Blackbaud Response

2y

Thanks for your review! Talented people at every level, inspired to do good in our world, find themselves at home here - on supportive teams with managers who care, where they are empowered to take on new projects. We're so glad you have had a positive experience as you don't just make our work better, you make us better as a company. We appreciate you taking the time to tell us about your experience working at Blackbaud!

5.0

Jun 3, 2024

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote first environment with competitive pay and good benefits

Cons

Internal structure changes occur more often than other companies

Blackbaud Response

2y

Thank you for taking the time to share your experience with Blackbaud! We are very excited about becoming a remote-first company and love hearing that our employees are excited about it too. One of our best assets is our commitment to the communities we serve in, and that dedication first starts with our people. Thanks again for sharing your experience!

Viewing 187 - 189 of 1,717 Reviews

Jobs at Blackbaud

Strategic Pricing Analyst, AI Products

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Remote

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IT Vendor Relationship Manager

Blackbaud

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