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      Blackbaud

      Engaged Employer

      Blackbaud reviews

      3.2

      55% would recommend to a friend

      (1,717 total reviews)
      avatar

      Michael Gianoni

      58% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Jun 21, 2024

      Great people!

      Professional services consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people that are hired at Blackbaud are the best!

      Cons

      A bit of cattiness, competition or pettiness amongst the women in middle management.

      avatar
      Blackbaud Response
      2y
      Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. From volunteer time that allows you to support the causes you care about, to benefits that support you at each stage of your life journey, we work hard to support your personal and professional wellbeing. We understand that there is always room for improvement, so if you are open to sharing additional feedback we would love to hear from you! Please reach out to blackbaudrecruiting@blackbaud.com, so we can continue to make Blackbaud a great place to work. Thanks again for your review!
      4.0
      Jun 12, 2024

      Good company and employer

      Customer support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great atmosphere and supportive team Good salary for the position They care about their employees

      Cons

      Lack of development within the team, even though promotions are easy to get they do not result in a big change in everyday responsibilities. Not enough training on how to handle difficult conversations, and difficult to know where to tread the line between standing up for oneself as an agent and appeasing the angry customer.

      avatar
      Blackbaud Response
      2y
      Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!
      2.0
      Jun 11, 2024

      N/A

      Workforce real time analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work is fully remote across all employees, private insurance

      Cons

      No bonuses, no recognition, no competitive salary

      Viewing 184 - 186 of 1,717 Reviews
      Related searches: Blackbaud jobs | Blackbaud salaries | Blackbaud benefits | Blackbaud interviews
      ReviewsBlackbaud reviews

      Glassdoor has 1,802 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.