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      Blackbaud

      Engaged Employer

      Blackbaud reviews

      3.2

      55% would recommend to a friend

      (1,719 total reviews)
      avatar

      Michael Gianoni

      58% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Dec 9, 2015

      Interesting work, difficult company culture

      Senior technical consultant iv
      Recommend
      CEO approval
      Business Outlook

      Pros

      The services team works with some really great clients, and a lot of the problems are challenging and interesting. There is opportunity to travel if you want to. The pay can be good if you meet your billing targets. It's easy to work from home whenever you like.

      Cons

      Management is a zoo. They reorganize every few months, never with a clear purpose or direction. There is a real glass ceiling for technical folks, because upper management is always hired from outside, and they rarely have a technical background. This applies to the services team much more than the core product teams, I believe.

      1.0
      Jul 14, 2015

      Black Heart

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employees are great. Everyone there works hard.

      Cons

      Management is exceptionally critical and heavy handed. Good and great employees are routinely shown the door based on politics and cost saving. Management is solely concerned with lining their own pockets. Charleston is a very small city with few amenities, The nickname "Black Heart" is well deserved.

      2.0
      May 28, 2015

      A vision for the future and no clue how to get there.

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most co-workers are very friendly, good corporate vacation policy, location in Austin Domain, engineers with a passion to do more. The staff believes in the missions of the customers. Recruiting staff is amazing.

      Cons

      Poor mid-level product management leadership. Too many VPs for such a small company. poor planning process. business units compete against each other for attention for product team with vastly different demands and no common strategic direction. Old technology. Very hierarchical management style. Lack of diversity. Charleston staff is dismissive of staff in other offices. Significant amounts of redundancy and inefficiency across the company. Compensation is based on Charleston market, which isn't competitive in Austin.

      Viewing 193 - 195 of 1,719 Reviews
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      ReviewsBlackbaud reviews

      Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.