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      Blackbaud

      Engaged Employer

      Blackbaud reviews

      3.2

      55% would recommend to a friend

      (1,719 total reviews)
      avatar

      Michael Gianoni

      58% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      2.0
      Apr 10, 2014

      Sucks the life out of you

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Spend a lot of money on top notch training from the people who "write the books" on how to do Inspired product management and agile product development right. - The products delivered help great non-profits fulfill their missions of making the world a better place - There are some awesome amazing great wonderful people who work there

      Cons

      - they don't care about employee retention: after the Convio acquisition there has been a mass exodus of dozens of really talented and knowledgeable staff. - Charleston-based salary ranges mean that if you are outside Charleston, your salary will stagnate and not rise with the market - for mid-level individual contributors who are in the primary "growth" phase of their career, there is little-to-no opportunity to grow within the company. If you want to be promoted, you have to leave

      1.0
      Jun 17, 2011

      Terrible management team...Awful, awful CEO

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with non-profits and living in Charleston

      Cons

      Management is constantly squeezing salaries, not giving raises, cutting bonuses, cutting expenses such as paying for wireless access for remotes, then turning around and buying companies that they never fully integrate such as Kintera. They have a very, very displeased and angry workforce currently. Additionally, there are a dozen layers of middle management that provide no real benefit. This is definitely a company that sees it's better days in the rear view mirror.

      1.0
      Jan 20, 2025

      Treated like property

      Collections specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Random stock bonuses minimally, 2% yearly raises if you call that a pro

      Cons

      Everything, culture is that they own you, watch you, accuse you of things outside of their scope with no causation. What once was a wonderful workplace, became very toxic!

      avatar
      Blackbaud Response
      1y
      Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. From volunteer time that allows you to support the causes you care about, to benefits that support you at each stage of your life journey, we work hard to support your personal and professional wellbeing. We understand that there is always room for improvement, so if you are open to sharing additional feedback we would love to hear from you! Please reach out to blackbaudrecruiting@blackbaud.com, so we can continue to make Blackbaud a great place to work. Thanks again for your review!
      Viewing 199 - 201 of 1,719 Reviews
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      ReviewsBlackbaud reviews

      Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.