Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)
avatar

Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jun 29, 2023

Sinking Ship

Recommend
CEO approval
Business Outlook

Pros

Flexible remote work environment and friendly employees.

Cons

Management has no clue what actually is going on. Employees are not valued or treated with respect.

avatar
Blackbaud Response
2y
Thank you for taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with every day and we're glad to hear you feel the same! We also understand that there is always room for improvement. If you'd be open to sharing more on this feedback, we would love to hear from you! Please email us at blackbaudrecruiting@blackbaud.com. Thank you for sharing your experience!
2.0
Mar 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Good if you are on a small team as your co-workers help you the most through the day. Nice place to start out in tech or develop troubleshooting skills for a short time.

Cons

Pay is a little lower compared to similar jobs. If on a large team, you'll never connect with anyone and if your Team Lead is too busy you won't have anyone to rely on. Blackbaud does at least two layoffs a year; don't expect to stay long term. Blackbaud is also a dishonest company to their customers, where they often keep important information about solution problems. Great example of this is Blackbaud settling with the SEC to pay 3 million over not reporting important information about the ransomware attack they had in 2020. Loss of money like that means less money toward their workforce or towards their outdated products that they continue to promote.

1.0
Feb 19, 2023

Do not be fooled by the mass marketing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked with some of the most talented people ever.

Cons

All their "doing social good" is what the employees try and do. Mass layoffs of long-time employees all in the name of the stockholders. You can work your heart out, but it will only be for the client or your coworkers, not the senior managers. Management does not have any accountability and they cut great people

Viewing 205 - 207 of 1,719 Reviews

Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.