Blackbaud reviews

3.2

54% would recommend to a friend

(1,715 total reviews)
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Michael Gianoni

57% approve of CEO

42% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jan 9, 2019

Toxic environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and PTO Competitive benefits

Cons

No work life balance Frequent lay offs and “restructuring” No interdepartmental communication Dysfunctional management Outdated products

1.0
Jul 21, 2023

Run away. ASAP.

Recommend
CEO approval
Business Outlook

Pros

If you're friends with the executive board, you'll have the benefit of not being laid off to appeal to shareholders. Otherwise, your clock starts ticking on day 1.

Cons

1. Middle management is absolute trash. They do not know how to run a presales organization, and pretend to care about employees. I'm looking at you, Sales Enablement team, Corporate Impact, ESG, etc.. 2. The executive board makes horrible decisions, and then makes up for it with mass layoffs. Cherry on top? The executive board likes to dump millions in shares right as layoffs are happening. They bought EVERFI for 800M, and EVERFI posted revenues of 300k in Q4. Absolute failure to do financial due dilligence. Executive board also has zero long term vision. They need results ASAP so they can dump their shares. If something doesn't work, they will run as fast as possible to hit the "Layoff" button. 3. All that social good and diversity PR work they do? All fake. You can count the people of color, or women, above middle management on 1 hand. Its a boys club in Charleston. 4. Mike G is horrifically incompetent. He gets voted as "Charleston's top CEO" and then lays off 18% of the company 2 weeks later. 5. Horrible benefits. The deductibles were so high for the level of care provided. Funny for a company that focuses on "doing social good". 401k fully vests after 2 years; the match isn't even that good. Don't worry though. If the politics haven't forced you to find a new job, Blackbaud will find a way to lay you off so you'll never see a dollar of this money. 6. This company doesn't invest in employee development, evidenced by a meager $3000/year tuition reimbursement. 7. If you do work at this company, make sure you practice salary transparency with your coworkers. If you are making more than everyone else, you'll be the first to be laid off when they run their algorithm to layoff by highest salary. Update your resume and leave before they lay you off. 8. Severance package - 1 months worth of salary. Pathetic.

3.0
Mar 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Co-workers are great, with real teamwork among peers. The clients are what makes everyone stay in spite of the ridiculous managers, executive decisions, and low pay.

Cons

Managers are simply managers, not leaders. They manage teams but have no idea about the work the team does and there is a lack of respect because of this. The most mediocre people stay and brilliant, talented people are cut loose. If you are interested in working with dying, poorly maintained products, then this is your place. If you want to stagnate your career and learn nothing, apply here. The pay is low and the bonuses are not available until 14 months later. If you leave, you leave 2 years' worth of $ on the table. The pay is lower than other tech companies. There is a notable lack of diversity in the company. They talk a good game of inclusiveness but really don't deliver when it comes to hiring. On a plus side, women are in leadership roles, on the opposite of that, there is an element of misogyny from some managers.

Viewing 19 - 21 of 1,715 Reviews

Glassdoor has 1,800 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.