Great mission in assisting nonprofits. Poor organization and lack of support for staff.
Pros
Blackbaud's work in creating software to assist nonprofits is excellent, and working with some of the best nonprofits in the world is greatly rewarding. The headquarters in Charleston is beautiful, with many amenities.
Cons
Blackbaud's reorganization since acquiring Covio has greatly diminished their focus on customer and employee success. Attrition is extremely high now, as they are losing great people due to increasingly responsibilities without adequate compensation, lack of proper training, and statistical management. In trying to keep up with the technology boom in Charleston, and remain competitive with other local up-and-coming IT companies, they have shifted their focus to being more profitable, and away from customer and employee satisfaction. This ship is now sinking in Silicon Harbor.