Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Sep 28, 2017

Decent company, little growth opportunity.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance. Great co-workers. Great PTO.

Cons

Little to no opportunity to progress to next level, especially if in an office outside of headquarters. Few resources/budget to accomplish yearly goals. No accountability throughout company. C-level management has "old-fashioned" business mentality; hire more sales people; more, more, more! More budget and focus need to be placed on product improvements and enhancements. True SaaS companies will quickly take over market share.

3.0
Sep 2, 2017
Recommend
CEO approval
Business Outlook

Pros

- Working with Non Profit organizations - Like-minded colleagues. Most colleagues believe in the company and mission. We are dedicated to helping our clients make the world a better place. - Work-life balance - Training and Professional Development - Leadership is accessible even at the Executive level - benefits - good fit for recent college grads

Cons

- siloed - operational structure and procedures - salary is not competitive. extremely difficult to calculate commission. - there is a disconnect between exec. leadership's words and middle management's actions - initiatives to address employee concerns move at a snail's pace or go nowhere - not the best place for a long term career

2.0
Apr 13, 2017

dissarray

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people. Well intentioned.

Cons

Constant re-organizations. Lack of relationship continuity with clients. Ruderless sales leadership. Unhappy client base due to poor technical support.

Viewing 262 - 264 of 1,719 Reviews

Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.