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      Blackbaud

      Engaged Employer

      Blackbaud reviews

      3.2

      55% would recommend to a friend

      (1,719 total reviews)
      avatar

      Michael Gianoni

      58% approve of CEO

      44% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.8

      Diversity & inclusion

      3.5

      Culture & values

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Feb 26, 2018

      Great clients, great employees, poor leadership!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the employees are not only brilliant, hard working and great to collaborate with, but they also care about their clients mission.

      Cons

      Leadership is stuck in the good ole boy network , very low pay unless you are executive level.

      4.0
      Jan 6, 2018

      Not as good as before

      Support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      There was a great company culture and lots of enthusiasm a year ago, but that is going away with changes in management on the Support side.

      Cons

      New managers of Support don't seem to care if you are overworked and under trained. They don't participate in the larger Company culture, don't encourage advancement. They really seem as if they want veteran employees to quit. And they ARE, in droves.

      3.0
      Dec 11, 2017

      No opportunity for Professional growth and felt favoritism and discrimination

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent flexible work schedule with opportunities to work remotely Good benefits Nice Co-workers work life balance Good purpose to help non profits

      Cons

      Absolutely no guidance for career growth Employee or team member suggestions are ignored Managers promise to help with career development but have no guidance Managers show favoritism No recognition of experience, seniority, or positive feedback from clients Very less pay compared to industry standards Very high revenue targets set and always stress to close more projects Customer satisfaction is not given importance . Revenue generation is given high preference Lack of training to users Products are not bug free Seems like the company goal keeps changing too often

      Viewing 259 - 261 of 1,719 Reviews
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      Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.