Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,799 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 54% of employees would recommend working at Blackbaud to a friend and 42% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

54% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (30) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 195 reviews)); "Benefits are good and pto grows with you" ((in 127 reviews)); "Flexible and great culture." ((in 119 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 85 reviews)); "Coworkers are great and make it worth the stress." ((in 46 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"The pay is low and the bonuses are not available until 14 months later." ((in 84 reviews)); "Change management is poor at best." ((in 76 reviews)); "Senior leadership get in the way of actual work." ((in 55 reviews)); "Low salaries for LATAM workers" ((in 41 reviews)); "There's no training on product knowledge and you'll feel like you know nothing even after working the job for years." ((in 37 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

54% would recommend to a friend

(1,714 total reviews)

Michael Gianoni

57% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,714 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Mar 2, 2026

Offshoring all the jobs

Security engineer

Recommend

CEO approval

Business Outlook

Pros

ok benefits and some nice people

Cons

AI (offshoring) job cuts are everywhere

Blackbaud Response

3mo

We’re glad to hear you’ve had positive interactions with colleagues and have found the benefits to be supportive—fostering a culture where people feel valued, connected, and able to thrive is an important part of who we are. Our Employee Value Proposition emphasizes supportive teams, opportunities to grow, and a focus on personal and professional wellbeing, and it’s encouraging to hear when parts of that resonate. We also understand that experiences around organizational change—especially when technology evolves quickly—can feel challenging. Perspectives on these shifts can vary widely, and we appreciate you sharing yours. Thank you for your feedback, we remain committed to an environment where employees feel respected, understood and empowered. We appreciate you taking the time to share your feedback.

3.0

Feb 26, 2026

Not what it used to be

Team lead

Recommend

CEO approval

Business Outlook

Pros

Well documented SOPs, consistent pay scales

Cons

Not what it used to be, can't support turnover levels.

Blackbaud Response

3mo

Thank you for sharing your experience and for recognizing the value of our well‑documented SOPs and consistent pay practices. We appreciate that feedback. We recognize that growth, change, and turnover can challenge teams in different ways, and we remain focused on strengthening our operations, supporting our people, and ensuring leaders are equipped to guide teams through evolving business needs. Feedback like this helps inform how we continue to adapt while staying true to our values and commitment to our employees and customers.

2.0

Feb 24, 2026

Unbelievably short sighted

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Uh... My direct manager was cool I guess

Cons

Management is unbelievably short sighted. Constant layoff threats. Zero organization. One of the least efficient companies I've ever worked at

Blackbaud Response

3mo

Thank you for taking the time to share your perspective and for acknowledging the positive relationship with your direct manager. We appreciate that feedback. We remain committed to strengthening alignment, improving operational effectiveness, and supporting leaders and teams through clear communication, accountability, and continuous improvement. Feedback like this helps us reflect and reinforces the importance of staying focused on our values while evolving to meet the needs of our business and people.

Viewing 25 - 27 of 1,714 Reviews

Jobs at Blackbaud

Customer Support Manager

Strategic Pricing Analyst, AI Products

Financial Edge Customer Support, Senior Specialist

SVP & General Manager, YourCause from Blackbaud

Remote

View job

Blackbaud

Blackbaud reviews

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Offshoring all the jobs

Not what it used to be

Unbelievably short sighted

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