Blackbaud reviews

3.2

54% would recommend to a friend

(1,716 total reviews)
avatar

Michael Gianoni

57% approve of CEO

42% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,716 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jan 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, good benefits and work life balance.

Cons

HQ leadership is horrible. Little appreciation of workers contributions. Annual restructuring and layoffs. Offices outside of Charleston are treated like step children. Leadership constantly lies.

3.0
Mar 31, 2017
Recommend
CEO approval
Business Outlook

Pros

- The people are genuinely great and really care what they're working on. - Your work helps non-profits, which feels incredible. - The benefits are pretty nice - The vacation is awesome

Cons

- The pay is not competitive at all - The company acts like working for them is the best thing you could ever do and subsequently don't work at all to keep you there - Software managers are promoted because they're good at developing, not because they're good at managing. Many of the managers are terrible managers. Good managers always leave for another company. - Developers use an internal spec system designed for non-technical customers instead of actually coding in some places. This kills development skills and makes it super hard to work elsewhere if you stay too long - It is re-org central. I know of plenty of people who have had 5+ managers in only a few years. I never had a manager do more than one review. - Promotion seems more based on favoritism than actual skill. - Managers are weirdly resistant to promotion (or even talks of promotion), even with positions that are not considered career level. - Managers claim to want to help you progress but also value "on the job training," which mostly translates to no help at all. - There is a sketchy lack of women managers in engineering and very few women developers. Most I've talked to did not feel welcomed and either changed positions or left the company. - Remote employees might as well not exist for all the attention they're given.

1.0
Nov 11, 2018

Senior Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The new office headquarters is very nice. Standard benefits for health insurance, time off.

Cons

Blackbaud used to be a solid company with lots of potential for employees and investors. It was the thought leader in the nonprofit space, and customers benefited from that. That time has passed. Don't be fooled by the nice office and living in Charleston. Management no longer supports remote workers so you have to move to Charleston. You'll regret moving your family here while you are miserable at this company. There are not a lot of other jobs in Charleston. So you will be stuck. At Blackbaud, politics win not the best ideas. They promote people to jobs that didn't even have a posting. Its all how well you play the game. I have never seen a company that has so much bureaucracy. Living in Charleston is expensive, however the salaries don't align to the cost of living. Imagine being at a customer conference when one of the executives is bragging about his new wine suitcase and wine cellar in his new house that cost more money then any of you make in a year. You will go backwards in your career if you work here. There is zero professional development. And you won't learn anything new or be inspired because you wont work for smart people. Many of the senior managers are control freaks and have only worked at Blackbaud (given the lack of jobs in Charleston). So they are ignorant to how great tech companies actually run. They are fearful of change and view it as giving up control of power. Lots of vision at the company, but they can't execute. Watch the stock price decline.

Viewing 25 - 27 of 1,716 Reviews

Glassdoor has 1,801 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.