Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,804 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 44% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 196 reviews)); "The benefits are good for both singles and families." ((in 128 reviews)); "Flexible and great culture." ((in 113 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 80 reviews)); "Coworkers are great and make it worth the stress." ((in 47 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"Pay is low and hard to get raises over cost of living" ((in 95 reviews)); "Change management is poor at best." ((in 79 reviews)); "Senior leadership get in the way of actual work." ((in 55 reviews)); "Salary is low for the job" ((in 37 reviews)); "NOTICE THE MAY TIMESTAMP ON THE MOST RECENT POSITIVE REVIEWS!!! Also notice the upper management and even executive level titles associated with the reviews." ((in 30 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)

Michael Gianoni

58% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

2.0

Aug 23, 2023

Great mission, Bad leadership

Product marketing manager

Recommend

CEO approval

Business Outlook

Pros

Most folks you work with are smart, passionate, kind and hardworking. It can also be rewarding to serve the "for good" market. Pretty flexible work schedule for most roles/teams with little micromanagement. Benefits and PTO are good at Blackbaud as well. Bonuses for many levels is nice, though given in stock not cash like they used to be.

Cons

There's little to no room to grow in your career as the company is shrinking. Layoffs every year, including hundreds of folks in winter 22-23. While core benefits remain pretty strong (healthcare, PTO, family leave), perks are pretty bad. No stipends for home offices for remote employees (and closed nearly all the offices), zero travel budget to gather as teams. No in person sales kick off or user events anymore. Diversity and inclusion is all window dressing unfortunately. The culture has really taken a hit in the last few years and people are rightfully frustrated and deflated.

Blackbaud Response

2y

Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. From volunteer time that allows you to support the causes you care about, to benefits that support you at each stage of your life journey, we work hard to support your personal and professional wellbeing. We understand that there is always room for improvement, so if you are open to sharing additional feedback we would love to hear from you! Please reach out to blackbaudrecruiting@blackbaud.com, so we can continue to make Blackbaud a great place to work.

4.0

Aug 22, 2023

Good

Product manager

Recommend

CEO approval

Business Outlook

Pros

Great company to work for

Cons

Nothing at all for the company

Blackbaud Response

2y

Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience here!

5.0

Aug 22, 2023

sdr

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

full remote is nice. Well known in the industry

Cons

at times can feel hectic but part of the role,

Blackbaud Response

2y

Thanks for taking the time to share your insights - sounds like you're having a great experience here. We do have a terrific team - glad you've found your place on it; thanks for helping us continue to fuel social impact!

Viewing 295 - 297 of 1,719 Reviews

Jobs at Blackbaud

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Remote

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Blackbaud

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Great mission, Bad leadership

Good

sdr

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