Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,804 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 44% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 198 reviews)); "Flexible and great culture." ((in 125 reviews)); "Benefits are good and pto grows with you" ((in 121 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 84 reviews)); "Coworkers are great and make it worth the stress." ((in 45 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"Pay is low and hard to get raises over cost of living" ((in 88 reviews)); "Change management is poor at best." ((in 76 reviews)); "Senior leadership get in the way of actual work." ((in 54 reviews)); "Low salaries for LATAM workers" ((in 39 reviews)); "Managers haven’t all been in the role before so unable to truly help sell or understand how to close deals start to finish" ((in 36 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)

Michael Gianoni

58% approve of CEO

44% positive business outlook

Ratings by demographic groups

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Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

2.0

Sep 4, 2023

Good place to start your career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people culture used to be really great. The coworkers I met turned into some of my closest friends, which is why I stayed as long as I did.

Cons

Upper management. Unfortunately, there's a huge lack of diversity at Blackbaud, and a quick look at their executive board makes it very obvious. Many employees started their career there and have been there for 20+ years, and those are the people who are most resistant to change and have the loudest voice. Unfortunately, Blackbaud lays people off every year so you can never really know who is next. I remember the first layoff where we told this wouldn't become an annual thing, except it did. The most recent layoff cut people who had been there 20+ years, and for some of those people, Blackbaud was the only job they ever had. Pretty brutal. They also get away with underpaying their employees because they lean into the fact that people like working there because of their mission and customers. Start your career here but don't stay long so you can get the pay raise you deserve somewhere else.

Blackbaud Response

2y

Hello! Thanks for sharing your experience working at Blackbaud. We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work. If you'd be open to sharing more on this feedback, we would love to hear from you! Please email us at blackbaudrecruiting@blackbaud.com. Thank you for sharing your experience.

3.0

Aug 28, 2023

Cool place

Customer support associate

Recommend

CEO approval

Business Outlook

Pros

The people are great to work with

Cons

Pay does not align with workload in this economy

Blackbaud Response

2y

Thank you for sharing your experience! We have worked hard to create a company where people are valued and feel empowered to succeed and grow. If you would like share any additional feedback, please email us at blackbaudrecruiting@blackbaud.com. Thanks again!

5.0

Aug 28, 2023

Having a great time~

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have been with Blackbaud for several years and find the managers and colleagues extremely helpful and top of their industry! Coming to work each day makes a big difference! As a mom, our remote work philosophy allows the flexibility I need to be effective at work and at home. And knowing that we have the same ability to grow and develop our career from where we are.

Cons

My experience has been positive during the 3 years I've been here!

Blackbaud Response

2y

Thanks for your review! Talented people at every level, inspired to do good in our world, find themselves at home here - on supportive teams with managers who care, where they are empowered to take on new projects. We're so glad you have had a positive experience as you don't just make our work better, you make us better as a company. We appreciate you taking the time to tell us about your experience working at Blackbaud!

Viewing 292 - 294 of 1,719 Reviews

Jobs at Blackbaud

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IT Vendor Relationship Manager

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