Blackhawk Network reviews

3.4

57% would recommend to a friend

(955 total reviews)
avatar

Talbott Roche

76% approve of CEO

49% positive business outlook

Blackhawk Network has an employee rating of 3.4 out of 5 stars, based on 955 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackhawk Network employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

955 reviews
2.0
Oct 1, 2022

Frustrating

Recommend
CEO approval
Business Outlook

Pros

Ability to work from home Low work load

Cons

Sr. Management only care about themselves High turn over rate due to underpaying of loyal long term employees. Deep office politics Extreme disorganization, half the time you will be asking who is responsible for X and get 3-4 different answers Too many acquisitions with no plan for merger Lack of care at all levels Roles are so segmented it takes 5+ people to complete one task, often these people operate on different time zones. Impossible to get anything done effectively

3.0
May 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Blackhawk is a great company with amazing gift card products. There is good opportunity for people who are willing to learn and take ownership. Some leaders and people are the best you can ever work with.

Cons

New middle management needs to have basic humanity. If your employee is doing three people’s job ( to the point of suffering a medical condition), the least you can do is to show some respect Instead, when your employee presents a doctor note, and asks for help, it is totally ignored ( as the new middle management is eagle to impress at the cost of her employer’s health). Then it will be an easy decision to choose between work or health.

1.0
Jun 24, 2021

Toxic, inefficient, complacent, and inappropriate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Full time employment with benefits

Cons

In all of my years this is, by far, the most toxic and poorly run employer that I have been at. To be fair, most problems started years prior an acquisition but things have not improved under new ownership either. Many were hoping the acquisition would help clean house and give a fresh start but employees are still leaving in droves. The management and work culture here was inappropriate and an HR nightmare with too many incidents to count. Poor management made for inefficient processes and a culture that encouraged dishonesty and bullying while also drastically underpaying and short staffing high performing employees. Turn over rates and burn rates are very high and I would never encourage someone I care about to accept an offer in their newer Midwest offices.

Viewing 130 - 132 of 955 Reviews

Glassdoor has 1,060 Blackhawk Network reviews submitted anonymously by Blackhawk Network employees. Read employee reviews and ratings on Glassdoor to decide if Blackhawk Network is right for you.