Block by Block reviews

3.4

57% would recommend to a friend

(203 total reviews)

Blair McBride

71% approve of CEO

58% positive business outlook

Block by Block has an employee rating of 3.4 out of 5 stars, based on 203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Block by Block employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

203 reviews
1.0
Apr 27, 2022

Incompetent company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros to this company.

Cons

Horrible company to work for. Very unorganized and unprepared. HR for the Southern region is very unprofessional and sassy. No integrity within management.

1.0
Apr 1, 2021
Recommend
CEO approval
Business Outlook

Pros

The pay is good/ 17 weekly

Cons

Management plays favoritism! Their so worried about people being in the booth when there was a manager harassing females on the orange line and they didn’t fire him they just moved him to the blue line NO PROTECTION when us CSR we’re getting stabbed and had guns pulled out on us, people spitting on us, a lot of Drug attacks you’ll deal with and Mental people ! And I was told by a manager to eat on the platform where people are spitting on the ground and to take off my work uniform (when that’s all I had to work in) because they didn’t want passengers to know how awful they would treat us. If you didn’t eat because there was no where to eat, YOU DON’T GET A BREAK!

avatar
Block by Block Response
5y
Hello Former MBTA Ambassador: We value your reviews and take them seriously. Our goal is to protect our culture and support our teams. Please call the official Block by Block HR Hotline and discuss your issues so that we can address them as discussed in your training and handbook. Not being offered a break and not taking a break are two different matters. I understand the frustration with not having an official break area, however why could you not have ridden the train to a spot to eat your lunch/dinner? (Employee Relations Hotline 615-850-5451) This is where anyone can report any wrongdoing of any kind. Transit Ambassador training covers all of these types of complaints and who to contact. Good luck in all future endeavors and please call the above number.
2.0
Oct 28, 2020
Recommend
CEO approval
Business Outlook

Pros

I definitely feel I've helped make my city a cleaner, safer and friendlier place. I enjoy interacting with people I meet on the streets, and many of the business owners are nice too. Some days it is a pretty easy and straightforward job.

Cons

Low pay, poor safety practice during the pandemic, little to no benefits; lots of walking; constantly being out in the weather (especially during the winter and especially especially during the pandemic when a lot of businesses don't want us coming in there to warm up). Also, sooner or later you're going to have to clean up something gross!

Viewing 22 - 24 of 203 Reviews

Glassdoor has 213 Block by Block reviews submitted anonymously by Block by Block employees. Read employee reviews and ratings on Glassdoor to decide if Block by Block is right for you.