Bluemercury reviews

No real training. Major staff turn over, terrible upper management you get no support. HR doesn’t seem to exist. Unorganized. Managers pick who receives, who they gift, who they help both professionally and financially. A lot of discrimination. A lot of ill immature mean girl behavior. Cattiness. Unfair practices.

No communication for DM, lack of innovation. Still using pencil and paper on a spread sheet to track daily sales and % of decrease. No paid company holidays, no sick days. Managers accrue 10 days a year and Full time 5. These are the only paid days you will receive. Bereavement is 2 days if your spouse or parent dies. Mangers have to request cleaning supplies from the DM, usually no budget. As a store manager you do not have access to a staples account or P-card for expenses. Everything goes through the DM. No business cards no email, but you are expected to build client relations with no tools. Events the team is expected to call clients, again we do not have email or a company provided phone to text our clients. Many time the staff used their personal phone to text clients for events. Very classy with the plastic bowl for client beverages and balloons. Image party city hosting an event. Many times we ran out of ink for our printer and had to request another store to print a shipping label and fax, yes fax in 2020 to our store in order to fulfill a client send. (Needed the ups shipping label) The absolute worst experience!