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      Bluemercury

      Part of Macy's

      Engaged Employer

      Bluemercury reviews

      2.7

      47% would recommend to a friend

      (541 total reviews)
      avatar

      Maly Bernstein

      37% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      Bluemercury has an employee rating of 2.7 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bluemercury employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      541 reviews
      2.0
      Apr 30, 2025

      Creative Roles and Retail Roles Not Safe—Clueless Leadership Leaning Into AI

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The immediate team is filled with kind, hardworking, and thoughtful people who genuinely respect work life balance...grateful for the camaraderie and support I experienced day to day

      Cons

      While immediate teams are filled with wonderful, supportive people, the same cannot be said for senior leadership. There is a consistent lack of support, professionalism, and basic respect from the top. Efforts to seek feedback or guidance are often ignored, and interdepartmental collaboration is undermined by ego and infighting. Shockingly, leadership has openly expressed intentions to phase out creative roles in favor of AI—yes, this was presented to staff. It's disheartening to see such disregard for the people doing the work. Proceed with caution: this is not a place where long-term growth or respect for your role valued.

      2.0
      Sep 30, 2024

      So much potential

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I like the customers, the setup of the store, the products, the ethos of the company. In theory, this would be the best retailer I've ever worked at but.....

      Cons

      I am very disappointed in the lack of action being taken by higher management. They know the store has been struggling without a store manager and a full staff for many months. There is a lack of urgency to get the store staffed at all. Managers have not moved people up who are ready, willing, and able to move up. They also seem to have no interest in separating themselves from people who do not contribute to their company, those who are actively hurting the business by creating upset customers, vendors, and employees.

      1.0
      Mar 24, 2023

      Outdated

      Esthetician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Weekly pay now Gratis My old manager CO workers

      Cons

      The menu is outdated They do not promote their spa services They expect estheticians to be paid $15 hr and still be on the floor to promote facials which will end up with you helping clients which with that little pay makes no sense.

      Viewing 178 - 180 of 541 Reviews
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      ReviewsBluemercury reviews

      Glassdoor has 559 Bluemercury reviews submitted anonymously by Bluemercury employees. Read employee reviews and ratings on Glassdoor to decide if Bluemercury is right for you.