Bold Penguin reviews

3.5

56% would recommend to a friend

(72 total reviews)

Ilya Bodner

70% approve of CEO

55% positive business outlook

Bold Penguin has an employee rating of 3.5 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bold Penguin employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

72 reviews
3.0
May 3, 2023

Just another corporation at the end of the day

Recommend
CEO approval
Business Outlook

Pros

Remote/Work from Home The actual job itself is fairly easy as its just entering data Working with nice people

Cons

Rude and disrespectful customer interactions happen more often than not, especially when there is no agent available. Numerous system issues that affect statistics and are not addressed (even with many complaints). Micromanagement when it comes to extremely strict QA and attendance requirements. Poor communication between management and CSA's.

1.0
Apr 26, 2023

What a disappointment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility of working from home

Cons

The company was not what it said it was. They promised Fridays off in the summer, an annual “think tank” gathering in person, zoom-free days, a “bold adventure” bonus, and other things that have all been taken away since I came on a year ago.

avatar
Bold Penguin Response
3y
Bold Penguin is focused on providing the best employee experience possible. Our entire leadership team is dedicated to helping make that experience positive. We embrace collaboration and encourage every team member to discuss concerns and ideas with department advocates and leads. As the definition of workplace evolves, Bold Penguin seeks to surround its core benefits and generous PTO program with creative incentives as well as ERG experiences which meet the needs of our growing team. We also strive to deliver the experience and service our customers require as we help them to compete in today's market. As we continuously improve upon the workplace, our glacier, Bold Penguin, and our leadership team takes feedback seriously. While we are confident in our plans and approach, constructive feedback is essential for helping us evolve and grow! Looking forward to hearing from you directly.
Viewing 52 - 54 of 72 Reviews

Glassdoor has 73 Bold Penguin reviews submitted anonymously by Bold Penguin employees. Read employee reviews and ratings on Glassdoor to decide if Bold Penguin is right for you.