Booking.com reviews

4.1

80% would recommend to a friend

(7,614 total reviews)
avatar

Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,614 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Oct 12, 2014

Smoke and mirrors

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good healthcare benefits, flexibility, nice people, interesting business

Cons

Egos abound in this company. If it weren't so uncomfortable it would be amusing. It's all smoke and mirrors folks. If you drink the Kool-aid you'll be okay for a while, until you realize that what you are being told could not be further from the truth. You WON'T get promoted unless you are friends with the right people. You will NEVER earn as much as you would at another OTA. Keep your head down, your mouth shut and find another job ASAP. It's nice to have free lunch once a month and bar hop on the company but what does that do for your quality of life?

avatar
Booking.com Response
11y
Management development is a key area of investment for the company as we work hard to try to manage our growth. Thanks for your comments which help us get stronger.
1.0
Jan 23, 2018

Terrible Place

Recommend
CEO approval
Business Outlook

Pros

I receive a paycheck, kind of.

Cons

Criminally underpaid, especially compared to Expedia. Childish office atmosphere. Workload vs pay is way out of whack. There's a reason that if you've been there 5years, you've been there longer than 90% of everyone else.

3.0
Feb 3, 2017

B.com - Go-->Grow -->Leave

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ Great coworkers- lifetime friendships in some cases + Travel Opportunities + Good place to start a career- but it will likely be a place you move on from in 2 years especially if you are in a large metro area (Chicago, SF, Seattle, Toronto, Vancouver etc).

Cons

The most reviews from early Feb and late January were either written directly from someone in HR or someone still coming off the high of BAM. Fun fact, both were supposedly written by employees in Bellevue/Seattle which is also home to Americas HR leadership. "Keep doing what you're doing. We're winning with customers and we're winning with employees." "Awesome culture - empowering, autonomous, caring. Management cares, and I feel valued. Compensation + everyone qualifies for bonus. The only reason you don't get bonus is if you're significantly under performing. This is a strong growth company that puts people first." If you are in a sales/account management role be prepared to move in order to grow your career . If you are in a HR/Recruiting role you will have zero growth opportunities within the Americas region. If you're in one of these capacities and either have a family or are thinking about starting one please note this will in fact be detrimental to your path at B.com. If you don't believe me check out how many people have left the company in the past 3 years. Lastly- heading to AMS for the annual meeting is a privilege. A very pricey privilege. If you want to know why your annual comp is lower than other OTAs take a look at BAM = that's where your comp is going.

Viewing 28 - 30 of 7,614 Reviews

Glassdoor has 9,167 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.