Booking.com reviews

4.1

80% would recommend to a friend

(7,614 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,614 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Aug 12, 2014

Top Talents Quits

Recommend
CEO approval
Business Outlook

Pros

Free travel, market visits, company holiday party in Amsterdam, a free lunch once a month.

Cons

Low salary, No commission, capped bonus (limited to $2k per quarter even if individual OVERACHIEVES individual goal), quarterly payout of bonuses (4 months is a long time to wait for a small bonus check), tied to your desk due to DXI phone system with non-stop inbound calls, more projects and work load, customer service calls, limited PTO where vacation and sick time is combined and comes from the same PTO bucket, competitive office environment with a small team, office cliques, unfair time management.

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Booking.com Response
11y
Thanks for writing; many of the changes needed are in the works.
2.0
Jun 6, 2014
Recommend
CEO approval
Business Outlook

Pros

-free annual trips to Amsterdam -networking with people from all over the globe -good and valuable trainings -good health benefits

Cons

-extremely low pay for the huge work load -constant changes, new procedures and ridiculous expectations almost daily -horrible, immature management -promises unfulfilled/misleading -practically no room for growth -micro managing from people who can't manage their own lives -jealousy and favortism -promotions only offered to the incompetent brown nosers

1.0
Dec 4, 2013
Recommend
CEO approval
Business Outlook

Pros

You will meet many good decent people, none in management. Nice trips and holiday party. Hours are fine. Pay is not in the top percentile, but it is more than minimum wage. Management will make plenty of promises. They will never mean them and certainly won't follow through. Will look good on your resume which will come in handy when you realize you're wasting your time there and finally look for a job with decent company.

Cons

Just about everything. Team leads have no desire to actually work. They have no accountability for not doing the basic requirements of the position. They are allowed to take 3xs the amount of earned PTO, come and go as they please, then write up the hard working people for being a few minutes late. The rest of the time is split between meeting with each other, getting as many company paid lunches as possible, and making everyone else's life hell. This includes making up policies depending on mood and outright lies about policies. They will also stand in the middle of the department bashing each other, thier teams, and the company. Bullying is common practice and HR is either too stupid or lazy to help. The zero tolerance policy on retaliation is just a bunch of words on paper. The area managers refuse to help, probably because it would mean working. The newest regional manager has proven to be a liar in everything that was ever said. Workload is overwhelming and don't you dare ask for help. I doubt any of them even understand how to actually do the job. If you want to move up, forget it. They lie and claim that the focus is development, but in actuality it's made to be your responsibility. Oh! You're also not allowed to try to develop yourself. That will end with a write-up for asking questions of a member of management that is not your direct supervisor. Changes and decisions are never shared. They wait for you to accidentally find out then berate you for not knowing.Bonus structure is also a big secret. You have no idea where you stand or if you're even meeting targets. For the love of God, if you're thinking about taking a job there, don't!

Viewing 25 - 27 of 7,614 Reviews

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