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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (7,615 total reviews)
      avatar

      Glenn Fogel

      71% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,615 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      8K reviews
      1.0
      Oct 4, 2013

      Unethical Practices, Poor Management; Uneducated HR Staff, Like High School

      Credit controller
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are many wonderful people there- just none in management.

      Cons

      Nothing done to stop the harassment and bullying of employees Unethical, management is a joke, human resources is a joke. It takes 10 months for an investigation while forced to work in an uncomfortable environment. Very high work load, a lot of pressure, interfered with personal life too much. Cut throat.

      2.0
      Oct 21, 2016

      The Glass Ceiling

      Bilingual customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Free trip to Amsterdam • Great colleagues • Flexible Schedule

      Cons

      • Horrible pay for the high demands of the job • Poor management (unprofessional and lazy) • Inappropriate behaviors from Team Leaders • Blatant Favoritism within the office • Biased and unfair promotions based off connections and favoritism and not actual work performance or good attendance • Poor bonus structure

      2.0
      May 6, 2014

      Disappointing and frustrating.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked with some amazing, creative and smart individuals. Not only in my office but throughout the company world wide. Some travel opportunities.

      Cons

      Position was not challenging. Middle management were extremely clique-ish. Promotions were given out based on personal relationships rather than merit. If you weren't willing to participate in the gossip chances are your opportunities for advancement were very limited. When I was hired, the recruiter and other interviewers skewed the truth regarding position responsibilities and travel options. Needless to say I was very disappointed and shocked on the first day of training.

      Viewing 37 - 39 of 7,615 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,168 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.