Booking.com reviews

4.1

80% would recommend to a friend

(7,615 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,615 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jul 30, 2013

Not all it's cracked up to be

Recommend
CEO approval
Business Outlook

Pros

Easy work, lots of free time to throw balls at each other and goof off and make fun of people. It's like high school all over again.

Cons

Management is pathetic (especially Areas and most Seniors, they can't even use the system themselves in most cases); hard work and intelligence goes unnoticed if they don't like you for whatever reason; promises are a dime a dozen, US management doesn't follow the company culture in any sense of the word; unrealistic goals (who's coming up with this? DO THEY HAVE ANY TYPE OF REVENUE ANALYST BACKGROUND??); did I mention empty promises and crap managers who spend all their time developing themselves and leave the less informed employees to be trained by their colleagues? Oh, and the pay is pathetic.

2.0
Mar 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits Hours (9-5:30pm) Pay is ok (45k salary) Location (Downtown in the Loop) Company is great but the Chicago office is a bad apple. Hopefully with the new CEO in charge, there will be some changes in management

Cons

Managers have no confidence in themselves. They treat you like children, and you get to play a "game" if the internet is down. They like to hold meetings to hear themselves talk. They demean you in front of your colleagues. Morale in this office is low. It's sad when management stresses you out more than the actual work (which is simple and not very challenging unfortunately). Management is hypocritical and routinely leaves the office to go run personal errands (you know, like shopping cleaning supplies for an hour). I have never had to report a manager to HR before but I did here and was retaliated against. They do not do things the right way here which means using common sense and getting the job done. It's a joke. If you respect yourself and have a heart, work elsewhere.

2.0
Apr 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits, free fruit and coffee, friendly entry-level colleagues

Cons

The company has declined sharply over the past couple of years. There's little room for growth, unless you're a favorite. The management does not hold employees to the same standards and the review/feedback system has been changed in ways that allow management to get away with very questionable behavior and with treating employees very poorly in a way that is "compliance friendly" They've stripped back more and more of the "perks" that they advertise during the interview process as time goes on, but will not consider feedback seriously. There's definitely a "If you don't like it, other people can replace you" mentality these days. This is not the company it used to be, and there's a good chance there won't be a long term improvement in the future

Viewing 40 - 42 of 7,615 Reviews

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