Booking.com reviews

4.1

80% would recommend to a friend

(1,083 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

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1K reviews

Reviews about "Compensation"

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4.0
Nov 8, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Very professional company, good salary, good work life balance Caring about employees

Cons

Some of tech stack are outdated, needs more effort to do your work

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Booking.com Response
1y
Thank you for your review. We are pleased to hear that you value the professionalism and employee care at Booking.com. We recognize that keeping technology up to date is crucial, and we appreciate your feedback as we continuously work on modernizing our tools and systems. Please feel free to share your feedback with your manager or HR representative as well to discuss possible opportunities for growth. The Booking.com team
4.0
Oct 31, 2024
Recommend
CEO approval
Business Outlook

Pros

+ decent salary + lots of guidelines to help you find a solution + fairly easy to receive a bonus

Cons

- sometimes the KPI targets get unrealistic - lots of angry callers, so make sure to not take anything to heart - the bonus depends on how satisfied your callers were and whether the dissatisfaction is your fault does not matter. you can fo everything perfectly and still receive a DSAT

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Booking.com Response
1y
Thank you for taking the time to reflect on your time at the company. We are pleased to hear that you appreciated the salary, bonuses, and our training tools and programs. Your feedback regarding the internal work processes and targets is important to us and noted. Thanks for sharing your experience with us, and we wish you all the best with your future career endeavors. The Booking.com team
3.0
Oct 29, 2024

Fair

Recommend
CEO approval
Business Outlook

Pros

Good coworkers that made the job decent.

Cons

Low pay compared to industry average.

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Booking.com Response
1y
Thank you for your review. We are pleased to hear that you appreciate your colleagues. However, your feedback regarding your salary is noted. Please know we are frequently reviewing our compensation policy to be in line with market practices and we are doing our best to identify potential impactful changes in our Compensation and Benefits packages, as to support our people better. Thank you for being part of our journey, and we hope your experience at the company will improve soon. The Booking.com team
Viewing 55 - 57 of 1,083 Reviews

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