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Booking.com

Part of Booking Holdings

Engaged Employer

Booking.com reviews

4.1

80% would recommend to a friend

(806 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Senior management

3.5

Career opportunities

Ratings by demographic groups

Reviews by job title

806 reviews

Reviews about "Management"

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4.0
Mar 5, 2024

Great company morale and perks

Business development executive
Recommend
CEO approval
Business Outlook

Pros

Travel opportunities, monthly events & annual meeting

Cons

Growth opportunities limited, internal promotions denied, management favoring certain employees

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Booking.com Response
2y
Hi, thank you for your review. We are happy to hear about your positive remarks about the travel opportunities, events, and meetings. However, please know that your feedback regarding career growth opportunities and promotions are equally important to us. Please know that we take your concerns about the management seriously and be ensured that we have clear policy on favoritism and strict policy on internal promotion in our code of conduct. We encourage you to report your experience by contacting our 24-hour Ethics & Compliance hotline, your call will be completely confidential. You can still contact the hotline as a former employee. Please note that the team will thoroughly investigate all the reports, as it is important for us to create a better and rewarding workplace environment for all our employees. The Booking.com team
2.0
Mar 1, 2024

Mess of a company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

New campus is nice, lots of office perks like multiple restaurants and ok looking office places to work. Very international group of colleagues. Opportunities to move roles after a year. Nice to work in travel industry if you love travel. Some employee benefits for travel

Cons

Basically everything else. Culture is a mess, people are overly competitive across teams, not collaborative. Some are bullies, very immature, rude for no reason. Big party culture if you're into that. Very little strategic direction from leaders. Management is mostly all talk, no action but try to force you to 'get in line', definite micromanaging. Despite being international, still one of the least inclusive companies imo. Only inclusive if you fit a certain demographic. Work is all over the place, things are always going wrong, very little accountability, lots and lots of burnout everywhere you look.

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Booking.com Response
2y
Thank you for taking the time to share your feedback with us. We are glad you appreciate the new campus and the various office perks, as well as the international group of colleagues and opportunities to move roles. As for your points of improvement, we take these matters seriously and are committed to fostering the most inclusive and supportive environment for all. Your feedback is appreciated, and we strive to work on improving in these areas. We do encourage you to reach out to your manager or HR representative to discuss these matters as well, as to address any gaps. The Booking.com team
3.0
Feb 28, 2024

Alright

Cs partner specialist
Recommend
CEO approval
Business Outlook

Pros

Good environment within the company

Cons

Not a lot of cons, but management could be better organized

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Booking.com Response
2y
Thank you for sharing your feedback with us. We are pleased to hear that you appreciate the positive environment at Booking.com. While it's great to know that you don't have many cons to mention, we appreciate your suggestion that management could be better organized. Your input is invaluable as we strive to continuously improve, and your feedback helps us create a better workplace experience for everyone. The Booking.com team
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