Booking.com reviews

4.1

80% would recommend to a friend

(1,082 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

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1K reviews

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5.0
Apr 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Great Office where they offer WII, ping pong table, foozball table and massage chairs. They pay for 50% of any healthy meal sold in the cafeteria, and they offer free food and coffee and tea. They pay well, offer more vacation time than any company I've seen out there. Right out of training you start with 60hrs of Paid time off and it's really easy to use it. They are very open, no cubicles. If you ever have any issue they are open for feedback. They offer great benefits, and bonus as well every quarter. 2 huge parties every year, for example this year for the summer party the whole 700 employees in the office are going to seal world for free to have fun. I have never felt so supported by a company before.

Cons

About the company I have none. The job itself isn't the most pleasant since you have to deal with some rude customers but that's it.

1.0
Apr 12, 2018
Recommend
CEO approval
Business Outlook

Pros

High commission business model squeezing out of properties that they claimed as 'Partner' which is so hilarious if you are looking at the actual relationship with Booking.com.

Cons

Even employees who works really hard (not pretend) and could contribute to growth of business with their intelligence and diligence wouldn't be promoted if they are not good at flattering to their boss. You will easily find some stupid and incapable colleagues get promoted out of nowhere since they are good at office politics. As a result, lot of good employees with hidden potentials will be leaving this place to be more appreciated with their actual efforts and talent on work. Company is extremely micromanaging employees and pushing to them limit although they are already exposed to suffocating environment from both customer and managements. You are forced to put your personal effort decorating office for welcoming higher managements traveling from Headquarter in Amsterdam. Wow, you guys are exactly same as North-Korea hailing Kim JeongEun with parade of missiles and soldiers. Instead of doing that kindergarden stuff, higher management really need to support your employees and pick up the phone together to figure out what's really going on inside your business. Among high managements in Singapore office, there is one team leader who are most amazing human being that I've seen in my entire life. It is still so mysterious how this stupid woman could be promoted and manage colleagues. This woman always bring books such as 'how to be a good leader' and doing exactly opposite to it which is so scary. Just talking to this women is extremely stressing and her stupidity will bully you mentally forever as long as you are working under her. I really respect my previous colleagues as a CS agent working here more than 3 years.

4.0
Mar 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Great colleagues Diverse work environment with many languages spoken on a daily basis Great parties and give aways at the end of the year Very high tech with great technology

Cons

Low salaries (instead of increasing employee salaries Booking.com throws massive holiday parties, and gives away ipads etc.) Management is not very transparent No communication or interaction with other departments

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