Booking.com reviews

4.1

80% would recommend to a friend

(1,041 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Reviews by job title

1K reviews

Reviews about "Career Development"

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1.0
Oct 18, 2017
Recommend
CEO approval
Business Outlook

Pros

It is very easy to perform badly, devoting yourself to other personal projects

Cons

Lack of actual training or transfer of knowledge, most people lose market skills after two or three years of stagnation, and the salary is much lower than that of other companies. You will be judged by your social connection, not by your technical skills or products delivered

5.0
Oct 15, 2017
Recommend
CEO approval
Business Outlook

Pros

One can improve their cs and communication skills. Discounts and reimbursements when using Booking.com on holidays. Quarter bonus, and yearly activities. Friendly working environment.

Cons

Customer Service positions may not be satisfying in terms of career development after a certain period of time.

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Booking.com Response
7y
Thank you for this feedback. We’re happy to hear you had a great experience with us. Because our customer service roles never use scripts, our agents get to develop strong communication and customer service skills. We’re glad you benefited from that, along with our friendly work culture. We appreciate hearing your thoughts on job satisfaction. We believe in giving everyone the opportunities they need to develop. It is true that not all opportunities may be in the local office or that career development may require geographical mobility due to our Global Business. So when employees start to feel that they can grow more, we encourage them to speak with their direct manager and work together on their next move. Many thanks, The People Team at Booking.com
5.0
Oct 11, 2017

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture, environment to do your best work and nice focus on personal development and many career opportunities. Lots of growth, innovation and focus is on the customer.

Cons

Nothing really to mention here.

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