Booking.com reviews

• High degree of favoritism within a team, excessive office politics between teams, and HR has zero confidentiality • Management lacks transparency & constantly changes direction while hiding behind the pretense "Booking loves A/B testing: fail fast, fail often" • Pay is below market rate and other benefits (e.g. travel credit) are heavily taxed • Management sets ambiguous KPI and cannot commit nor provide the metrics used for performance review (how can employees meet/exceed expectation without knowing the benchmarks) • Bonus is "discretionary" - meaning management will find excuses to prevent full payout even if employees exceed target • Work flexibility (start/end time, ability to work from home, duration of breaks) depends on personal relationship with the manager, not business needs • Employees are often on PIP with little time to demonstrate improvement before they are terminated

Even if you're desperate, do not apply to work here. Firstly they will work you to death. As an account manager, you will have 500+ accounts compared to around 150 on Expedia. The pay is much lower than the industry as well. Do not fill out any surveys that are anonymous. There is no anonymity here, they will track it back to you if they ever ask for your feedback which is rare. They ask a lot of their employees but give back very little in return. Do not be honest with them or it will come back to bite you. They don't appreciate honesty here. The company has very poor ethics and does a lot of unethical things. They have a toothless ethics officer so don't waste your time. If you don't have any ethics, feel free to apply here. Very stressful work environment. Too many KPIs and extreme micromanaging by the managers. The West coast office is being infiltrated by brazilians, so brush up on your portuguese. It would help if you were to suck up to the Area manager and the Regional manager. Poor job growth as well.