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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (1,120 total reviews)
      avatar

      Glenn Fogel

      71% approve of CEO

      68% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Senior management

      3.5

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      1K reviews

      Reviews about "Culture"

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      3.0
      Apr 25, 2016

      CSE Bellevue, WA

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Responsive HR- benefits team, generous incentive pay. Collaborative environment that fosters a team- forward attitude. Coworkers provide good support to one another, as so seniors

      Cons

      A small minority of the TL's, who actually started out as CSE's, treat the CSE's as undeserving of respect and carry themselves with a misplaced air of superiority- a total morale killer. conflicts with the culture this company is trying to promote.

      4.0
      Apr 21, 2016

      Good corporate company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      does a good job of promoting company culture, tries to be fun and has a young energetic vibe to certain aspects of management. I think the company does a decent job of promoting a positive call center environment, however the nature of call center work itself can be tedious at times. Good training, effective team leadership.

      Cons

      As a customer service executive, pay is low and productivity requirements are rather high. Schedules are not very flexible. Transparency about full-time benefits and schedules lacked until formal entry training was complete.

      5.0
      Apr 13, 2016

      CSE

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love the great atmosphere and bright people. You can tell at first sight this company really cares employees. Unique but very informational interview process.

      Cons

      Working hours can be a little challenge depending on the region you work for.

      Viewing 994 - 996 of 1,120 Reviews
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