Booking.com reviews

4.1

80% would recommend to a friend

(1,121 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

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Reviews about "Culture"

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3.0
Mar 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Company is trying to change for the better, and over years there were some positive changes. Few examples would be that people now get permanent contracts from the start - which was not the case a couple of years ago, introduction of pension & life insurance for everyone in Netherlands (not just IT) and graduate program is working out great for both graduates and the company. Even though it's corporation size big - you can still get a lot of stuff done without requiring signatures and approvals.

Cons

Many of the things company is trying to improve are missing the point - either trying to solve different/wrong problem, or introducing a "solution" that doesn't help. Technology stack is "old" - and even if you go past the fact that learning Perl5, or in-house templating in case of designers - is not going to give you plus points for your next job (because learning concepts, big scale and commercial thinking will help). True innovation is also suffering due to limitations of tech stack, and aversion to technologies that would be new to Booking - even when they are widely accepted outside and not just latest buzzword. Many ideas and concepts get shot down because they seem technically impossible or would require too much effort. Or in cases where they are not shot down right away - get introduced with big trade-offs that limit the usefulness, or delayed by 1 to 2 years. All mentioned combined with company compensation philosophy being "We don't want salary to be the reason people work here" means there's very little to motivate people to go an extra mile.

1.0
Mar 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Travel. Nothing else really. This is a warning to management to think about their people before they lose any more talent.

Cons

No process, poor comp and not caring about employees. This company pays probably the poorest in tech, bait and switch with bonuses that are performance based so they pit you against your coworkers to make the most small changes possible to make the most money without thinking about the customer, the experience or the happiness of travelers. This company is about one thing, money they make while optimizing. This type of attitude will not help them to succeed in the future or keep this company afloat in the years to come. If someone is asked to do something that they won't be graded on then they won't do it.

2.0
Mar 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Good environment between colleagues Market Leader, fast paced Good Benefits

Cons

Favoritism (especially from top management) towards an 'elite' selected few Even hiring is based on personal preferences Unjustified evaluations No respect of work ethics and/or company values within the office (In)direct retaliation Bad, isolated managers No potential of evolution within the office Bad morale within office In-existent people management Suppression of individual personalities

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