Booking.com reviews

4.1

80% would recommend to a friend

(1,120 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

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1K reviews

Reviews about "Culture"

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1.0
Mar 13, 2024

Avoid it

Recommend
CEO approval
Business Outlook

Pros

Perks, hotel discounts, semi-flexible schedule

Cons

Bad management, micromanaging employees, toxic work environment

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Booking.com Response
2y
Hi, thank you for sharing your feedback. It is great to hear you appreciate the benefits and semi-flexible schedule. We are however sorry to hear about your experience with management and the work environment. We take your comments seriously and will continue to strive towards a positive and supportive workplace for all employees. The Booking.com team
5.0
Mar 13, 2024

Recommend :)

Recommend
CEO approval
Business Outlook

Pros

- Flexibility (Hybrid way of working, use your time as you need) - very good work life balance - no micromanagement - modern beautiful office - nice benefits -lots of career opportunities - good communication with management

Cons

no cons at this moment

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Booking.com Response
2y
Hello, thank you for sharing your feedback with us. We are pleased to hear about the positive aspects, including flexibility with hybrid working, and all the points you have mentioned. We appreciate your input and are glad to hear there are no cons at this moment. Your satisfaction is our priority. The Booking.com team
4.0
Mar 11, 2024
Recommend
CEO approval
Business Outlook

Pros

People, Tools, Culture, Communication, Benefits

Cons

Site Management, Works council, Closed operations

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Booking.com Response
2y
Hi, thank you for sharing your feedback on your experience as a Customer Service Representative at Booking.com. We are glad to hear positive remarks about the people, tools, culture, communication, and benefits. Your insights regarding site management, works council, and closed operations are appreciated. We value your input as we continually strive to enhance our operations and employee experience. The Booking.com team
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