Booking.com reviews

4.1

80% would recommend to a friend

(1,119 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

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1K reviews

Reviews about "Culture"

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5.0
Jun 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Great company and enviroment, amazing product. Team is motivated and we have good empowerment. They have a very high satisfaction amongst partners and clients and also are open for mistakes and new ideas!

Cons

A little bit of arrogancy relating to partners (hotels). Because of the enormous growth in the past years, employees tend to sound sometimes cocky. The challenging is to give life to CEO words: "we are our worst enemy".

3.0
Jun 16, 2015

Not international enough in terms of benefits & office culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunities of travelling on business Great colleagues to work with

Cons

Not a very tech savvy internet company, not open enough to embrace or invest in new technologies and tools. Manual works are required for completing daily tasks.

2.0
Jun 8, 2015
Recommend
CEO approval
Business Outlook

Pros

- brilliant growing company - Booking.com always think things thru before doing (might not seem so at times but they do) - to have been a part of a growing and market leading company

Cons

-management, managers, managers..!! There are no words that can describe the sadness of seeing a great company not investing and finding good managers. Promoting someone just because you are friends with the managers is not ok. A manager needs to have managements skills and willingness to be a manager for the team, not just apply for the job just for the title!! Someone wrote in a previous post that the company is like high school and unfortunately I find it's worse. than that It's like a kindergarden where kids are playing in a sandbox and choosing and deciding over their colleagues work career and life. The company sends out a survey each year since they want to know how everything is going, (this is supposedly anonymous) and even though the managers I had and the office in general got a low score the company did NOTHING to change the situation. 70% of the staff in the office where i worked quit their jobs during one year and went to other companies and still nothing happens from the higher management! Booking.com just hired new people (younger and younger, so they can be formed in to the Booking Blue format) that gets off on the fact that there is a big party each year and freaky fridays. Before everyone was working together to achieve the targets set - a goal to make the company grow. Now you are just a number, that was hired to sell, sell and sell. We needed to get a good relationship with the hotels, but the hotelier could not call or write us but we would call them 2-3 times a week and on top of that also go visit. imploring them to do deals and similar just to get our numbers. Nothing of the commercial part was left in the end, only selling. Im sure Booking.com will continue to loose good and serious employees due to this . My advice is to see that Booking.com is a good school, do a year there and then take your knowledge and go to another comapny that will treat and pay you better!

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