Boots reviews

- Workload is excessive and raises patient safety concerns. Alongside clinical duties, pharmacists are expected to cover the OTC counter, serve customers, dispense prescriptions, and complete other tasks typically carried out by dispensers or counter staff. Pharmacists may even be left with no dispensers, particularly at weekends or if staff illness/annual leave - Some long-serving dispensers can be difficult to work with and may resist carrying out routine duties, leaving pharmacists to pick up the workload. I even experienced a dispenser refusing to dispense a single-item prescription despite having around 20 minutes remaining in their shift - Dispensers may insist they should not be disturbed while performing their own tasks, yet pharmacists who request uninterrupted time to carry out e.g. AC can face complaints - Some dispensers undermine pharmacists' clinical judgement by discouraging GP queries and insisting prescriptions are "fine". And asking to serve front as the store is busy. - May be scheduled for shifts of up to 13 hours, including multiple such shifts within the same week

Poor management, managers always left the store randomly and would come back with shopping bags but if you go to the toilet then you get moaned at for ‘disappearing’. They would put words into your mouth and make out you say stuff you didn’t say. Poor training, would get moaned at for not doing certain tasks that I have never been shown to do or trained to do. Would ask for a holiday or how to book and got ignored basically. My shifts were set so I only ever got 1 day off no 2 days off in a row. Very quickly got burnt out. Some customers were so awfully rude, even made me cry before on shop floor. Worst of all, the sales targets were always impossible to reach for a dying town centre and when you did reach them then you’d get no recognition. You would have to do makeovers for free but had no actual training whatsoever.