Does Boots pay their employees well?

According to anonymously submitted Glassdoor reviews, Boots employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Boots. This rating has been stable over the past 12 months.

How satisfied are employees working at Boots?

58% of Boots employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Boots 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Boots?

Customer Assistant (1096) , Customer Advisor (951) , Sales Assistant (409) , Pharmacist (376) , Sales Associate (254) , Pharmacy Dispenser (229) , Customer Service (228) , Pharmacy Advisor (227) , Assistant Manager (137) , Customer Service Representative (133) , Beauty Advisor (110) , Pharmacy Assistant (110) , Beauty Specialist (107) , Retail Assistant (97) , Store Manager (96)

What are the pros of working at Boots according to real employee reviews?

"The pay was good for someone my age (£10 per hour) and we also got free makeup" ((in 795 reviews)); "The staff were friendly and you got to engage and have nice chats with the customers" ((in 561 reviews)); "Nice colleagues that help when you first join but there isnt much support in terms of training from the company" ((in 462 reviews)); "The people I work with are all nice people and generally enjoyable to work alongside." ((in 438 reviews)); "Very helpful when starting and training was good." ((in 248 reviews))

What are the cons of working at Boots according to real employee reviews?

"Poor management; timetabled me too many hours and didnt listen when i told them." ((in 724 reviews)); "managers don't know what they are doing they bully there staff especially in central london stores" ((in 342 reviews)); "Long hours and not enough resource especially for dispensing of carehomes" ((in 292 reviews)); "Low pay and long hours" ((in 86 reviews)); "No work life balance for employees" ((in 64 reviews))

What are the top reviewed Boots locations?

New York , Chicago , Washington , Los Angeles , San Diego , Denver , Boston , Fountain Hills , Scottsdale , Houston , San Antonio , Honolulu , Minneapolis , Bakersfield , Riverside , Elk Grove , Dublin , San Francisco , New London , Parker , Bellingham , Seattle , Portland , Boca Raton , Miami , West Palm Beach , Tampa , Plainville , North Charleston , Tukwila

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Boots

Boots reviews

3.5

58% would recommend to a friend

(8,457 total reviews)

Sebastian James

58% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,457 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Boots has an employee rating of 3.5 out of 5 stars, based on 8,457 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boots employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews

3.0

Jul 7, 2026

Too much favouritism in the workplace

Custimer service representative

Recommend

CEO approval

Business Outlook

Pros

I enjoyed working there because few of my colleagues were good, and I love ppl so it was good for me as customers service

Cons

Too much favouritism. They don’t care how hard you work.

4.0

Jul 7, 2026

Rewarding work and learning, but high pressure due to understaffing

Pharmacy advisor

Recommend

CEO approval

Business Outlook

Pros

Very rewarding, you learn a lot and get a qualification

Cons

Permanently understaffed so they put a lot of pressure on you

5.0

Jul 7, 2026

Seasonal work place

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

Good work environment and learning

Cons

Seasonal and not that rewarding

Viewing 7 - 9 of 8,457 Reviews

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Jobs at Boots

Retail Assistant (Opticians)

Richmond, London, England

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Boots

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Reviews by job title

Too much favouritism in the workplace

Rewarding work and learning, but high pressure due to understaffing

Seasonal work place

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