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Boston Medical Center

Engaged Employer

Boston Medical Center reviews

3.8

69% would recommend to a friend

(1,084 total reviews)
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Alastair Bell

77% approve of CEO

58% positive business outlook

Boston Medical Center has an employee rating of 3.8 out of 5 stars, based on 1,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boston Medical Center employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Dec 5, 2022

Strong recruitment, poor retention

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great mission Diverse workforce Good benefits

Cons

High staff turnover Weak HR department with unclear processes No transparency in terms of pay equity No accountability in leadership

4.0
Mar 17, 2022
Recommend
CEO approval
Business Outlook

Pros

When it comes to patient care, I have worked in multiple Boston area hospitals. Boston Medical Center walks the walk and talks the talk of caring for anyone and everyone. I believe it is the largest free-care hospital in New England. Spanish, Haitian, Cape Verde, Brazilian... if you name a place, we likely have a patient population from there as well as staff from there as well. We have an extensive phone interpreter program in case you only speak one, two or three languages. I have one co-worker who speaks 5 (FIVE!) languages! For that reason, there is a dedication through out the whole hospital that is palpable. And I see this at all levels: Nurses, MD's, housekeeping, admin staff.

Cons

Now this is a large institution and that always brings issues with communication, changes that nobody wants to make. There is also a strong sense of conforming to the rules and regs of the Joint Commision. And, while that is not a bad thing, it does mean that people and departments can be quite policy and procedure bound. Essentially, the hospital doesn't shy away from red tape. Also, because of the location near several homeless shelters and "methadone mile" you will see alot of drunks, addicts and homeless people. In the hospital and around the fringes of campus. Security does a good job, a really good job trying to keep everyone safe. Also, it is a union hospital. again, not a good or bad thing... just adds more red tape. And there are exceptions to the wonderful caring attitudes that I mentioned before. People using phones to call long distance relatives, watching TV in waiting rooms. And of course staffing. always need more staffing.

2.0
Oct 8, 2019

Great mission and vision, terrible execution of it!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility of working remotely as an IT employee. Decent health benefits with minimal out of pocket The mission is meaningful and there are a handful of sr leadership/executives that appear to truly believe in the mission and are attempting to drive the org towards that (VP of Revenue, CMO, VP of Mission, CQO)

Cons

Disorganized chaos Toxic leadership (most specifically the COO & CIO both of who breed toxic mid level leadership) Lack of consideration for colleagues - cut throat and "me" culture. Everyone works in silo'd divisions Completely inefficient (the only thing Lean about this place is the hamburger in the cafeteria) Lack of basic tools and equipment to do ones job (forget about getting a decent computer or having any space to collaborate with coworkers since the restructuring of campus) Extremely negative culture Poor employee morale Lack of communication Lack of teamwork Lack of inclusion

Viewing 19 - 21 of 1,084 Reviews

Glassdoor has 1,213 Boston Medical Center reviews submitted anonymously by Boston Medical Center employees. Read employee reviews and ratings on Glassdoor to decide if Boston Medical Center is right for you.