Box Customer Service Manager (CSM) reviews

3.8

60% would recommend to a friend

(7 total reviews)
avatar

Aaron Levie

60% approve of CEO

60% positive business outlook

Reviews by job title

7 reviews
4.0
Dec 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Box combines quality culture with fairly interesting work and good leadership. We were one of the few companies I knew to not do layoffs in late 2022. All exec teams have some degree of aloofness, but I see it far less at Box than other companies. Most managers are good in GTM teams, some are truly stellar Our hybrid work policy is excellent - little to no pressure to come into the office, but always available

Cons

- some legacy processes take a while to get rid of - cross team communication has room to improve

5.0
Mar 15, 2021
Recommend
CEO approval
Business Outlook

Pros

- great company culture creates a collaborative and fun environment - everyone is friendly and more than happy to help you out - product is robust and ever-evolving

Cons

- haven't identified any cons so far

Viewing 4 - 6 of 7 Reviews

Glassdoor has 1,411 Box reviews submitted anonymously by Box employees. Read employee reviews and ratings on Glassdoor to decide if Box is right for you.