Is Box a good company to work for?

Box has an overall rating of 3.8 out of 5, based on over 1,410 reviews left anonymously by employees. This rating has decreased by 10% over the last 12 months. 70% of employees would recommend working at Box to a friend and 59% have a positive outlook for the business. The best reviews about Box have been left by employees working as Outbound Business Representative , Director and Sales Development Representative (SDR) .

Does Box pay their employees well?

According to anonymously submitted Glassdoor reviews, Box employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Box. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Box?

70% of Box employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Box 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Box?

Software Engineer (95) , Account Executive (85) , Sales (52) , Senior Software Engineer (51) , Outbound Business Representative (23) , Customer Success Manager (18) , Enterprise Account Executive (15) , Outbound Sales Representative (15) , Director (14) , Sales Development Representative (SDR) (14) , SMB Account Executive (12) , Implementation Consultant (11) , Marketing (11) , Product Manager (11) , Solutions Engineer (11)

What are the pros of working at Box according to real employee reviews?

"Great people and product." ((in 162 reviews)); "The benefits are great and comprehensive." ((in 84 reviews)); "great management and leadership who actually listen" ((in 71 reviews)); "Good pay and availability is good" ((in 41 reviews)); "Charismatic CEO gets attention and buzz for the company." ((in 30 reviews))

What are the cons of working at Box according to real employee reviews?

"No 401k match at this point in time since Box is still a young and growing company." ((in 44 reviews)); "Not the greatest health plans and no 401k matching" ((in 41 reviews)); "Most of the action items were for engineers to work around the poor management rather than for management to improve themselves." ((in 33 reviews)); "Our manager is aware." ((in 22 reviews)); "Middle management feels inexperienced both for product and engineering orgs" ((in 13 reviews))

What are employees saying about Box layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Box layoffs and their outlook for job security at Box in 2026.

What are the top reviewed Box locations?

Redwood City , Austin , San Francisco , New York , Los Altos , Palo Alto , Chicago , Boston , Houston , Dallas , Washington , Los Gatos , Los Angeles , San Jose , Denver , Seattle , Salt Lake City , Virginia Beach , Dearborn , Midland , Wake Forest , Orange , San Diego , San Mateo , South San Francisco , Santa Clara , Vallejo , East Hartford , Hartford , Vancouver

Box reviews

3.8

70% would recommend to a friend

(1,318 total reviews)

Aaron Levie

79% approve of CEO

59% positive business outlook

Ratings by demographic groups

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Box has an employee rating of 3.8 out of 5 stars, based on 1,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

4.0

Mar 21, 2018

Join to learn, leave to progress

Customer success

Recommend

CEO approval

Business Outlook

Pros

- Working with exceptionally talented people - Fun, collaborative, transparent culture - Free food - Industry leading product - Strong executive leadership

Cons

- Limited career development opportunities - Compensation below industry average for most Customer Success roles

4.0

Mar 20, 2018

Box Customer Success

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Strong Executive leadership - Recruiting top talent

Cons

- Career roadmap and career development support - Actionable performance review process

1.0

Mar 20, 2018

A mess of a company. No Structure or organization through their sales organization.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flex work schedule. Working in “the cloud” and in tech. Catered lunch everyday if that’s you’re thing. Gym and phone refund monthly.

Cons

Next to nothing benefits. Slashed health benefits. They do not match 401k because they think their stock “plan” aka ESPP is worth more..

Box Response

8y

Thank you so much for the candor and we appreciate that you shared your perspective. On the benefits offerings, we've been particularly excited to have increased our parental leave up to anywhere from 12-20 weeks, provide a number of very competitive health coverage plans to choose from and offer commuter subsidies for all Austin employees to name a few. We know that an ESPP program is not a replacement for a 401k match - but, we are definitely proud that our ESPP is one of the best in class in the industry with a 15% discount and 2 year look back period. Ultimately, we strive to build organizations that provide growth & development opportunities for our Boxers to build amazing careers. We'd like to learn more about how we can make this the most epic place for people to work. If you'd like to share more about your experience feel free to reach out - c@box.com and I'd love to talk more. Christy Lake

Viewing 1006 - 1008 of 1,318 Reviews

Jobs at Box

Associate Technical Consultant

Workplace Services Assistant

Implementation Consultant

Customer Success Manager, Public Sector

Box

Box reviews

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Join to learn, leave to progress

Box Customer Success

A mess of a company. No Structure or organization through their sales organization.

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