Box reviews

3.9

72% would recommend to a friend

(1,318 total reviews)
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Aaron Levie

79% approve of CEO

61% positive business outlook

Box has an employee rating of 3.9 out of 5 stars, based on 1,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Feb 6, 2016

A crashing business

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food, good people, nice office, good working from home and flexible working if you need it. product is very good and customers do love it when we can actually sell it to them, us trips for SKOs (although I imagine those will be cut soon)

Cons

The business is crashing and people are being let go in every team because there is no money to pay the salaries a bunch of people on the leadership team are out of touch and growing more and more corporate as they hire people who don't care about people in the team and don't get the product. some people on the leadership team don't even know how to use google calendar but their working in a tech company!!!!. selling this idea of a start up in recruitment processes and interviews and but thats a lie now and i doubt wed even be hiring anyone this year anyway most of the team are looking for new jobs and its sad to see a good place die

1.0
Feb 26, 2016

Does Box ACTUALLY care about their employees?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Catered lunches - Discount Virgin Active membership - great location - quite social

Cons

They do not care about their employees the way that they claim. I am pretty sure the way that they made certain staff redundant was highly unethical. People were told to leave the premises on the same day that they were made redundant, people that have been fired were treated with more dignity. No support was offered to staff and certain members of staff had to book an appointment to collect the remainder of their belongings. A lot of the staff were left disgruntled and confused as no prior notice was given, people were made redundant with immediate effect. The HR team seemed rather insensitive about the entire process, which is quite shocking as it was carried out by the most senior member of staff in HR. Box did seem like an amazing company in the beginning, but I guess somehow they lost sight of that. Redundancy is not new, but Box should learn how to at least dismiss their employees with a little bit more dignity and respect.

avatar
Box Response
10y
Thank you for your feedback. We recognize that the end of your time at a company can be difficult. Acting ethically is a fundamental part of our culture and values. We strive to treat all employees with dignity and respect from their first interview to their last day at Box (and beyond). We are sorry if we missed the mark and you felt mistreated. While we do provide our managers with training in handling difficult situations, we recognize that there is always room for improvement and appreciate the feedback you have shared.
1.0
Jan 14, 2026

Crashing and burning

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Base pay is decent, as are the RSUs you get when you join. Hybrid, at least for now. Offices are OK places, which is good since you'll be spending more and more time there. They will pay part of your lunch.

Cons

The company's culture is rapidly going downhill. Leadership seems to be moving to make this place as dreary as possible, where people are purely judged based on their metrics rather than how well they actually do the work. Morale is in the toilet and it shows in the number of outages occurring. People are just going through the motions and the level of toxicity is rising daily. RTO is being slowly ramped up. We went from 2x to 3x this year, and it's mandatory - managers say they are given attendance data from our badges and if you're not in the office 3x/wk you will feel it at performance time. It's almost certain they're going to force 4x/wk this year. There used to be transport cost benefit, but that got thrown away. They also took away the quarterly mental health days this year. Benefits that are left are pretty pathetic compared to other valley companies, let alone "leading" ones, and there are fewer every year. Raises are pitiful, and stock refreshes are rare (and tiny when they happen). Seems like the company is quite happy to give people the equivalent of a huge pay cut after four years; are they hoping people will just leave? Promotions are also a grueling slog and even if you get the title they won't even pay you the money for months afterwards. Stealth layoff last year in the guise of realignment and culling of low performers. Leadership seems to either be absent or obsessively micro-managing projects. The CEO is buried in details, sitting in design meetings approving the appearance of buttons. Meanwhile we bounce from moonshot to moonshot in the hope of somehow appearing relevant in the AI bubble. The stock price keeps falling so it's not working, but it's depressing to watch and morale-sapping.

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Glassdoor has 1,410 Box reviews submitted anonymously by Box employees. Read employee reviews and ratings on Glassdoor to decide if Box is right for you.