Is Box a good company to work for?

Box has an overall rating of 3.9 out of 5, based on over 1,407 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 72% of employees would recommend working at Box to a friend and 61% have a positive outlook for the business. The best reviews about Box have been left by employees working as Outbound Business Representative , Director and Sales Development Representative (SDR) .

Does Box pay their employees well?

According to anonymously submitted Glassdoor reviews, Box employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Box. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Box?

72% of Box employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Box 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Box?

Software Engineer (95) , Account Executive (85) , Sales (52) , Senior Software Engineer (50) , Outbound Business Representative (23) , Customer Success Manager (18) , Enterprise Account Executive (15) , Outbound Sales Representative (15) , Director (14) , Sales Development Representative (SDR) (14) , SMB Account Executive (12) , Implementation Consultant (11) , Marketing (11) , Product Manager (11) , Solutions Engineer (11)

What are the pros of working at Box according to real employee reviews?

"Great people and product." ((in 157 reviews)); "Good benefits and friendly environment." ((in 82 reviews)); "great management and leadership who actually listen" ((in 74 reviews)); "Great team and good team events" ((in 46 reviews)); "Good pay (better than my last job at least)" ((in 37 reviews))

What are the cons of working at Box according to real employee reviews?

"No 401k match at this point in time since Box is still a young and growing company." ((in 45 reviews)); "Not the greatest health plans and no 401k matching" ((in 41 reviews)); "Most of the action items were for engineers to work around the poor management rather than for management to improve themselves." ((in 34 reviews)); "Middle management feels inexperienced both for product and engineering orgs" ((in 13 reviews)); "Long hours, below" ((in 9 reviews))

What are employees saying about Box layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Box layoffs and their outlook for job security at Box in 2026.

What Box locations have received the highest employee ratings?

Chicago , Palo Alto , Austin , New York , San Francisco , Boston , Los Altos , Redwood City , Dallas

Box reviews

3.9

72% would recommend to a friend

(1,315 total reviews)

Aaron Levie

79% approve of CEO

61% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.0

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Box has an employee rating of 3.9 out of 5 stars, based on 1,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Nov 27, 2020

Very welcoming company. Great dynamics and plenty of room for growth with endless possibilities.

Senior billing specialist

Recommend

CEO approval

Business Outlook

Pros

-Flexible Hours -Ability to work remotely -Awesome perks (3,000 RSU stocks), full health coverage, ESPP program, phone/gym allowances. If you are in the office, free lunches and endless snacks/drinks. -Friendly people, very welcoming and makes you feel like part of the team -Encourages growth to move up the ladder in your role (or other roles)

Cons

Cant think of any cons, Box is great

5.0

Nov 25, 2020

A great place to work and grow

Senior customer success manager

Recommend

CEO approval

Business Outlook

Pros

Company culture, the people, the product, the leadership team

Cons

Tough competitive landscape : having to always differentiate ourselves from market giants

4.0

Oct 16, 2020

Culture is Great, Almost to a Fault

Gtm team

Recommend

CEO approval

Business Outlook

Pros

First of all, I LOVE Box. This company is truly one-of-a-kind and such an amazing company to work for. The people who work here are so incredibly smart and caring that sometimes it's difficult to picture working anywhere else that has the same kind of kindness that Boxers have. Benefits are really great (except 401ks, no matching) and the parental leave is great too.

Cons

While I really love this company, I think they take one of their values "Assume good intent" almost to an extreme. There's almost no accountability at Box which is extremely discouraging for hard workers. When sales people aren't hitting their numbers for well over a year, it's time to cut your losses and fire them. At Box, getting fired is almost unheard of and if you do get fired, then you REALLY messed up. While I wouldn't want to work for a cutthroat environment, I think there's a balance that Box needs to find if it wants to continue promoting hard work and cut some of the fat in the company that bogs us down. Box also needs to do 401k matching and make their salaries more competitive if they want to hold onto their talent. Culture is great but it doesn't pay the bills.

Viewing 1276 - 1278 of 1,315 Reviews

Jobs at Box

Workplace Services Assistant

Team Manager, Customer Success

Customer Success Manager, AI Outcomes

Customer Success Manager

Box

Box reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Very welcoming company. Great dynamics and plenty of room for growth with endless possibilities.

A great place to work and grow

Culture is Great, Almost to a Fault

Jobs at Box

Box reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Box reviews FAQs

Jobs at Box