BoxLunch reviews

3.3

58% would recommend to a friend

(145 total reviews)
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Steve Vranes

52% approve of CEO

35% positive business outlook

Reviews by job title

145 reviews

Reviews about "Compensation"

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2.0
Apr 17, 2023
Recommend
CEO approval
Business Outlook

Pros

15 minute breaks are nice and give you get a solid amount of time to recharge. There are a variety of different jobs for each position so you won’t always be doing the same thing each time. I also just think it’s fun to work in an environment that sells things you like, so if you’re into geek culture you’ll probably have fun.

Cons

Your hours are based on someone’s willingness to join the loyalty program. This is especially bad during holidays since most people coming in are just buying gifts for someone else and have zero interest in loyalty. Another issue is the fact that there is zero real incentive to work here as the “benefits” in both pay and other offerings compared to companies like In N Out. There is also a competition culture that’s enforced among employees in terms of sales, customer connections, and loyalty. You’re not really a team at BoxLunch, you’re in a competition for hours and positive reinforcement.

4.0
Apr 10, 2023

Pay is very bad

Recommend
CEO approval
Business Outlook

Pros

Good team environment, higher ups care about your feedback/opinions/suggestions.

Cons

Pay is absolutely terrible. Was making $13.30 as an Assistant Manager. And that's after getting a few raises.

4.0
Apr 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Great workers, and great customer servicing can be taught here.

Cons

As a full time manager you are expected to work off the clock. District managers are spiteful if you leave stores/positions, the software they use for communications and at a corporate level are incredibly dated and will continue to fall behind the fast fashion trend if they don't streamline their processes. For the amount of work store managers do, they are not getting paid enough, we get paid the minimum a store manager should get paid and bonuses/ raises are promised but never fullfilled. If you want to move into being a district manager, you are told you must train to be a multi unit store manager, which has no pay increase.

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BoxLunch Response
3y
Thanks for sharing feedback about your experience as a BoxLunch Manager! We thank you for sharing your thoughts on customer service in our stores. Your feedback is important to us, and we will continue to evaluate our compensation strategy to remain competitive.
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