Brainlabs reviews

3.5

58% would recommend to a friend

(369 total reviews)

Daniel Gilbert

66% approve of CEO

54% positive business outlook

Brainlabs has an employee rating of 3.5 out of 5 stars, based on 369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brainlabs employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

369 reviews
3.0
Jan 23, 2019

Account Director

Recommend
CEO approval
Business Outlook

Pros

Career Opportunities Office Food Location Company Socials (although they seem to be dying out)

Cons

- Elitism/Lack of diversity: Whilst Brainlabs has been hiring outside of Oxbridge for a many years, an elitist culture has manifested from our reputation as an Oxbridge dominant company amongst a large group of Brainlabers. As an Oxbridge graduate myself, this mindset is quite appalling when I come across it - a degree from Oxbridge does not ensure kindness, genuine or goodness and whilst I agree there is a growing negative, gossip fuelled group, the ones involved include a group from oxbridge. Understandably, Brainlabs wishes to hire the best and brightest, but I think a more diverse work force in terms of different institutes, ethnic backgrounds, religious and able bodiedness, all benefit Brainlabs greatly. A diverse and balanced work force has greater creativity, idea pools and life experience - Expanding too quickly: Amazing growth, but it seems the company is constantly playing catch up and unable to keep up with the growing amount of new staff members and new work taken on. As a grad you are rushed through your training and then rushed into managerial positions to keep up with the growing workload, but are not given the support you need to manage the work or your team. Everyone is overstretched, many are stressed and it's having a negative impact on many of the staff members lives and mental health (in and out of the workplace). - No experienced hires: Whilst hiring only graduates for the sake of moulding them to the "Brainlabs way" is great from a branding point of view and for company growth and, it can and has lead to a "university clique culture". There are a few groups of people who cannot distinguish between acceptable and professional mannerisms and behaviours and manners best left at university. There are a number of Whats App groups which can spiral into unacceptable discourse based on ones colleagues and promotion of gossip even whilst in the office. I feel staff members would benefit greatly from older, more experienced staff members from whom they can learn from the start that this is not acceptable behaviour outside of university and provide a better knowledge pool for the whole of Brainlabs. Lack of managerial training - Length of time spent at a company should not dictate when someone is ready to be a manager. Whilst their technical skills skills may be strong, many of the current managers lack people skills and are incapable of empathetically leading their teams. This leads to members of their teams feeling ignored, alienated and at times "thrown under the bus".

2.0
Jan 15, 2019

Expanding too quickly

Recommend
CEO approval
Business Outlook

Pros

Everyone is really friendly and the atmosphere is absolutely one of helping each other out and sharing knowledge. There's loads of opportunity for rapid progression and if you join on the grad scheme, you can expect to be managing your own accounts within the first few months. Training is comprehensive (although sometimes overwhelming) when you first join but most pick it up pretty quickly. There are loads of perks like some of your gym membership, 2 free meals a day and occasional company socials (although these are becoming less frequent).

Cons

The company is expanding incredibly fast - doubling in size every year (now over 200 employees) and new business is never turned down even if all account management teams are very overstretched. As a result, teams are frequently over capacity as graduates are brought in to replace people who leave or where there are too many clients for the current team members and, to get everything done, longer-term members of staff have to work extra hours to pick up the slack (or client work gets pushed back and never completed). There is almost a refusal to take on experienced hires as they get incredibly picky and won't take on people who don't already do things 'the Brainlabs way'; they will then commonly explain this away by saying they weren't a 'cultural fit'. This lack of experienced hires into management roles (such as team leader or head of department) has resulted in a situation where lots of people a couple of years out of university and with varying levels of social skills have been rushed through into management roles without adequate support, training or development of their soft skills. Pay frequently doesn't rise in line with responsibility increases and the 'points' system for promotion is very murky behind its 'transparent' front. This is a common theme here - when talking to members of other teams or departments you quickly learn that the 'transparency' is very much like a window trying to hide a room filled with smoke and mirrors. Several, fairly standard perks are missing - there's no medical insurance and sick pay was reduced by getting employees to sign a new contract to get the payrise they had earned.

3.0
Dec 17, 2018

Adequate

Recommend
CEO approval
Business Outlook

Pros

Nice free food, largely very friendly people, lots of responsibility

Cons

Favouritism, limited recognition for work, very limited horizontal mobility, scapegoating for errors by management, not enough time to service clients appropriately

Viewing 331 - 333 of 369 Reviews

Glassdoor has 393 Brainlabs reviews submitted anonymously by Brainlabs employees. Read employee reviews and ratings on Glassdoor to decide if Brainlabs is right for you.