Braintrust reviews

3.8

68% would recommend to a friend

(41 total reviews)
avatar

Adam Jackson

80% approve of CEO

59% positive business outlook

Braintrust has an employee rating of 3.8 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Braintrust employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

41 reviews
2.0
Aug 12, 2025

Poor Management/Profit-Driven

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The initial pay is decent, but you will be hit heavily when you have to take out your own taxes. Peer staff supports one another.

Cons

Poor communication from management. They become angry if you have a clarification question about procedures that were not clearly outlined in their outdated instruction videos. They don't take feedback well after asking for it. You could be the best teacher, always on time, proactive and never miss a day, but they will fire you if you give them honest feedback. They're not willing to admit when they're wrong or make adjustments, even if those adjustments would be beneficial for students. They don't personalize the content to the demographic of the students they teaching. Poor quality control when it comes to the content of their PPT lessons for students. Misspellings and errors abound, which is disppointing since this content is shown to young learners.

4.0
Jul 14, 2025

Pay

Recommend
CEO approval
Business Outlook

Pros

Very organized regarding payment. Always paid on time. Very responsive to any corrections that needed to be made to weekly payments.

Cons

Pay rate is per hour, but sessions are often less than an hour. No pay for down-time between sessions.

1.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

The platform itself shows real promise—smart, efficient, and forward-thinking.

Cons

My interactions with the Braintrust recruiter (or customer success manager) felt transactional and surface-level. There was little effort to build a real connection, provide proper context, or follow through meaningfully. Communication lacked transparency, and it often felt like I was just another ticket in a system—not a person worth engaging with. In a space built on intelligence—human or artificial—I expected more from the people powering the platform.

Viewing 4 - 6 of 41 Reviews

Glassdoor has 49 Braintrust reviews submitted anonymously by Braintrust employees. Read employee reviews and ratings on Glassdoor to decide if Braintrust is right for you.