Does Braze pay their employees well?

According to anonymously submitted Glassdoor reviews, Braze employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Braze. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Braze?

80% of Braze employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Braze 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Braze?

Account Executive (29) , Customer Success Manager (24) , Software Engineer (18) , Sales (15) , Marketing (13) , Business Development Representative (BDR) (10) , Manager (10) , Director (9) , Customer Success Manager (CSM) (8) , Senior Software Engineer (8) , Enterprise Account Executive (6) , Technical Account Manager (6) , Technical Support Specialist (6) , Account Manager (5) , Customer Onboarding Manager (5)

What are the pros of working at Braze according to real employee reviews?

"A great product and culture is at the core of employee satisfaction and I can see myself here for years to come." ((in 83 reviews)); "Great people to work with" ((in 75 reviews)); "Leadership have been great during my time here" ((in 29 reviews)); "SA and COMs are a great team to work with" ((in 25 reviews)); "Work life balance is good" ((in 24 reviews))

What are the cons of working at Braze according to real employee reviews?

"Low pay compared to similar companies with little to no financial recognition for Success given the large amount of work they do." ((in 14 reviews)); "Salary is competitive, but could be better" ((in 8 reviews)); "Some of the leadership changes over the past year have been questionable Very slow career progression Hard product to sell" ((in 6 reviews)); "Also work life balance is awful at the end of the month and end of quarter." ((in 5 reviews)); "Specific individual's micromanaging and toxic behavior has created a hostile work environment where bullying is normalized." ((in 3 reviews))

What are employees saying about Braze layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Braze layoffs and their outlook for job security at Braze in 2026.

What are the top reviewed Braze locations?

New York , San Francisco , Chicago , Austin , Los Angeles , Denver , Richmond , Charlotte , San Diego , Oakland , Atlanta

Braze reviews

4.1

80% would recommend to a friend

(515 total reviews)

Bill Magnuson

91% approve of CEO

68% positive business outlook

Ratings by category

4.3

Culture & values

4.3

Diversity & inclusion

4.1

Work/Life balance

3.8

Senior management

3.8

Career opportunities

3.7

Compensation and benefits

Braze has an employee rating of 4.1 out of 5 stars, based on 515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

515 reviews

1.0

Dec 14, 2023

Caution !!!!! Job Responsibilities Exceed Expectations – Ensure Full Understanding Before Committing

Business development

Recommend

CEO approval

Business Outlook

Pros

unlimited leave and good teammate

Cons

At Braze, BDRs endure a uniquely demanding environment with an overwhelming workload. Contrary to industry norms, BDRs not only identify opportunities but also conduct presentations – a task traditionally reserved for AEs. Coupled with excessive admin duties and relentless micro-management, this unique work dynamic is a cautionary tale. The promise of a high package is overshadowed by a meager base pay, and commission targets are elusive. Experienced professionals, beware – Braze may not align with your expectations. Furthermore, the lack of trust is palpable, as managers scrutinize daily calendars and closely monitor prospect emails. This distrust has resulted in the loss of valuable talent, making Braze a less-than-ideal environment for those seeking autonomy and transparency in their roles.

1.0

Jun 18, 2023

Toxic Management Alert

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They offer good benefits and salaries

Cons

Poor commercial leadership. Specific individual's micromanaging and toxic behavior has created a hostile work environment where bullying is normalized. Despite numerous complaints from colleagues, the company has failed to address the issue, leading to the departure of talented individuals. It's important for potential employees to be aware of this toxic management experience that contradicts the company's values and culture. I would not recommend the Singapore office as place to work because of this.

Braze Response

3y

Hi there, Thank you for sharing your feedback with us! While we’re glad to hear you appreciated our compensation and benefits, we’d like to address your comments on work culture. As you mentioned, our culture is built on mutual respect and one of our six key values is ‘Be a Human’, which is fundamentally about kindness and integrity. We expect everyone at Braze to share our values and treat everyone with respect, and we have no tolerance for bullying. We’re deeply sorry if that hasn’t been your experience. We are taking your feedback seriously and are passing it on to our People team. For further feedback or questions, you can reach out to us via TalentReviews@Braze.com.

1.0

Apr 14, 2023

Horrible Management and Company Leadership

Technical account manager

Recommend

CEO approval

Business Outlook

Pros

Nothing positive about being on the Technical Account Management team in London

Cons

Pretty much say goodbye to your mental health and say hello to Anxiety

Braze Response

3y

Hi there, Thank you for taking the time to leave your feedback – we’re sad to hear you didn’t have a positive experience at Braze. Your well-being is of the utmost importance for us, and we are committed to providing all employees at Braze with work/life harmony through several initiatives, including flexible holidays, hybrid ways of working, and professional mental health support. Our People team is here to help. If you’d like, we invite you to please reach out to your People Business Partner or our Chief People Officer for support and to provide any additional insight into your experience.

Viewing 328 - 330 of 515 Reviews

Jobs at Braze

Support Engagement Lead

Support Engagement Lead

Support Engagement Lead

Team Lead, Email Deliverability

Braze

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Caution !!!!! Job Responsibilities Exceed Expectations – Ensure Full Understanding Before Committing

Toxic Management Alert

Horrible Management and Company Leadership

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