Does Braze pay their employees well?

According to anonymously submitted Glassdoor reviews, Braze employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Braze. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Braze?

80% of Braze employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Braze 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Braze?

Account Executive (29) , Customer Success Manager (24) , Software Engineer (18) , Sales (15) , Marketing (13) , Business Development Representative (BDR) (10) , Manager (10) , Director (9) , Customer Success Manager (CSM) (8) , Senior Software Engineer (8) , Enterprise Account Executive (6) , Technical Account Manager (6) , Technical Support Specialist (6) , Account Manager (5) , Customer Onboarding Manager (5)

What are the pros of working at Braze according to real employee reviews?

"A great product and culture is at the core of employee satisfaction and I can see myself here for years to come." ((in 83 reviews)); "Great people to work with" ((in 75 reviews)); "Leadership have been great during my time here" ((in 29 reviews)); "SA and COMs are a great team to work with" ((in 25 reviews)); "Work life balance is good" ((in 24 reviews))

What are the cons of working at Braze according to real employee reviews?

"Low pay compared to similar companies with little to no financial recognition for Success given the large amount of work they do." ((in 14 reviews)); "Salary is competitive, but could be better" ((in 8 reviews)); "Some of the leadership changes over the past year have been questionable Very slow career progression Hard product to sell" ((in 6 reviews)); "Also work life balance is awful at the end of the month and end of quarter." ((in 5 reviews)); "Specific individual's micromanaging and toxic behavior has created a hostile work environment where bullying is normalized." ((in 3 reviews))

What are employees saying about Braze layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Braze layoffs and their outlook for job security at Braze in 2026.

What are the top reviewed Braze locations?

New York , San Francisco , Chicago , Austin , Los Angeles , Denver , Richmond , Charlotte , San Diego , Oakland , Atlanta

Braze reviews

4.1

80% would recommend to a friend

(515 total reviews)

Bill Magnuson

91% approve of CEO

68% positive business outlook

Ratings by category

4.3

Culture & values

4.3

Diversity & inclusion

4.1

Work/Life balance

3.8

Senior management

3.8

Career opportunities

3.7

Compensation and benefits

Braze has an employee rating of 4.1 out of 5 stars, based on 515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

515 reviews

1.0

May 16, 2024

Nice SG Folks but need to deal with Toxic micro management culture

Talent aquisition

Recommend

CEO approval

Business Outlook

Pros

The individuals in the Singapore office are exceptionally kind, welcoming, and friendly. They are genuinely dedicated to working hard and expanding the brand in the APAC region.

Cons

-rigid management that mandates strict adherence to instructions and allows no space for suggestions or feedback. -Insist on arranging job briefing meetings at 5 pm to match UK time zone which doesn't work for hiring managers, was informed to escalate this minor issue to the upper management - get penalized for minor matters such as not copying managers into slack messages, -or being too quiet in the meetings, was taking down notes and trying to familiarize with the organisation hence there is no comment on the discussion - get penalized for voicing out suggestions to improve and streamline the process, -be prepared for lot of "agenda-less" meetings, have to meet the team 3 times a week to catch up and talk about what you did over the weekend :-( -one of Braze's core values is to "take a seat at the table," which does not align with reality.

Braze Response

2y

Hi there, Thanks for taking the time to share your thoughts on your experience and we’re sorry to hear it wasn’t a positive one. While we’re glad to hear you’ve enjoyed working with our APAC team, we take your comments on management seriously. We do expect everyone at Braze to embody our values, including ‘Take your seat at the table’, as we want every member of our team to feel empowered to make an impact. One of the ways we strive to do this is by providing our people managers with training and resources to support their teams, so we’ll take your feedback onboard. If you’d like to expand on your thoughts, you can reach out at any time via TalentReviews@Braze.com.

1.0

May 11, 2023

Work culture is bad

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

Product is good for customers

Cons

No empathy Border line Bullying Unnecessary pressure

1.0

Apr 9, 2023

Excellent product with toxic local leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent working teams that embody collaboration and team work. Some of the best talent I have seen in my career

Cons

All good talents being driven away by a toxic tyrant leader who leads by building a culture of fear and mistrust. Anxiety and fear is the culture here.

Braze Response

3y

Hi there, Thank you for making the effort to share your feedback with us. We’re glad to hear you enjoyed Braze’s collaborative team culture, but are disheartened by your experience with local leadership, and would like to briefly address your comments on that. We’re sorry to hear your experience with local leadership was not positive – at Braze, we strive to foster a culture built on mutual trust, transparency, and psychological safety, which we believe are crucial for employee well-being and creative innovation. If you feel like this wasn’t the case for you, we’d welcome further details so we can look into this further – you can reach out to us via GlassdoorReviews@Braze.com.

Viewing 334 - 336 of 515 Reviews

Jobs at Braze

Senior Email Deliverability Consultant

Senior Email Deliverability Consultant

Team Lead, Email Deliverability

Senior Email Deliverability Consultant

Support Engagement Lead

Braze

Braze reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Nice SG Folks but need to deal with Toxic micro management culture

Work culture is bad

Excellent product with toxic local leadership

Jobs at Braze

Braze reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Braze reviews FAQs

Jobs at Braze