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      Braze

      Engaged Employer

      Braze reviews

      4.1

      80% would recommend to a friend

      (515 total reviews)
      avatar

      Bill Magnuson

      91% approve of CEO

      68% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.1

      Work/Life balance

      3.8

      Senior management

      3.8

      Career opportunities

      3.7

      Compensation and benefits

      Braze has an employee rating of 4.1 out of 5 stars, based on 515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      515 reviews
      1.0
      Mar 27, 2025

      My worst professional experience

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Maybe it could have been ok... but, oh man, the toxicity of leadership in SMB is real. They make the job 100% harder then it already is.

      Cons

      I've never had a more incompetent manager before. Salary is way below the market

      3.0
      Feb 11, 2025

      Overall good, but use to be better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been at Braze for over three years now, and the people I work with are genuinely kind and hardworking. Everyone puts in the effort to get things done. The Workplace Experience team hosts fantastic events throughout the year. The benefits provided are also very good.

      Cons

      When I first joined, the company felt much better—there was far less politics and micromanagement from leadership. Now, it feels like I can’t truly voice my opinion unless it aligns with theirs. Changes are made without much explanation, and we’re just expected to adapt.

      3.0
      Nov 26, 2024

      Could be better managed

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great events. The office space is great.

      Cons

      It's a US HQ company and it shows. People are hired and fired easily, especially if they have an opinion that might not always match leaders'. People are very rarely recognised for the actual work they do. It's fast paced and can be hard to strike a work life balance sometimes. This is even more so if you are outside the US as you are working your own hours and also matching US hours during busy periods. Direction from leadership is almost always inconsistent. The list goes on.

      Viewing 337 - 339 of 515 Reviews
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      Glassdoor has 551 Braze reviews submitted anonymously by Braze employees. Read employee reviews and ratings on Glassdoor to decide if Braze is right for you.