Braze reviews

I was paid below market rate for the volume of work I was taking on, which was handled by 3 people in a parallel department (whereas I was expected to shoulder it alone). I begged multiple times for additional hiring to support my position so I could take vacation or have backup when I was sick, but that never happened. One of my coworkers behaved very insensitively toward me in the aftermath of a violent hate crime against my community that made the national news. On at least one occasion, my disability accommodations were not respected, and I was expected to handle work duties while at a doctor's appointment. I was a contractor for several months and handled a large workload on my own. When I brought up conversion to my manager based on performance, he claimed he did not want to convert me because I wanted to do something else with my career (in the far future), even though I was in an entry level position that most people would transition out of in 1-3 years anyways. I later received a "Meets Expectation" on my end of year review. When I finally took vacation, none of my work was adequately covered by coworkers and I watched it pile up in my inbox. I don't fault them; the labor allocation at Braze, at the time, seemed very lean. Many people were overwhelmed. There was little to no support for internally transferring and I felt there was no opportunity for me to move up at the company. While I felt some ICs were very passionate and genuinely engaged, some aspects of culture and inclusion at Braze felt performative or were not followed up on.

Overall, your employee experience will depend mostly on your manager and the team members they choose to hire. Most managers don't take a sincere interest in your growth or aspirations, especially if it doesn't serve the bottom line of achieving OKRs or extends beyond the scope of your employment with the company. Work-life balance needs improvement. At the end of the day, it's just a tool to help brands market to their customers. The work you do doesn't have any impact beyond helping million/billion dollar companies make extra profit.