Braze reviews

4.1

80% would recommend to a friend

(511 total reviews)
avatar

Bill Magnuson

91% approve of CEO

67% positive business outlook

Braze has an employee rating of 4.1 out of 5 stars, based on 511 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

511 reviews
5.0
Jan 10, 2018
Recommend
CEO approval
Business Outlook

Pros

- The team at Braze is the smartest and most adaptable I've ever worked with. We've gone through an intense amount of change over the past year (many new product features, new support processes/packages, new branding) but we've never skipped a beat as a company. We continue to exceed targets, and strive for more. - People here are extremely collaborative, and are always open to lending a helping hand whenever they can. - The product is best in class, and continues to develop at a breakneck speed thanks to our incredible product team. - The amount of exposure you get to different technologies here is incredible. If you want to learn more about marketing automation, native mobile applications, ad-tech, web technologies, etc, then this is the place for you. I learn constantly here, and it keeps work interesting and engaging.

Cons

- The pace of a growth stage company isn't for everyone. Keeping up with the development with our own product, as well as how it fits into a complex space isn't simple. - Not everything always has a defined process which is natural in a growth stage company, but we're always working to fix that whenever possible.

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Braze Response
8y
Awesome feedback -- thank you. We are incredibly proud of our product and our team! I agree -- our customers and their experience with Braze will continue to be our first priority. Thank you again! Allison Lee
5.0
Jan 4, 2018

An exciting, fast-paced technology company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been lucky enough to see the company grow up from a handful of people to nearly 200 employees. Two things motivate me everyday working at Braze - the people and the product. No matter what office you step into, you'll find a group of intelligent, hard-working, and compassionate people solving challenging problems. Employees at Braze also continually display empathy toward one another and clients. The product really differentiates Braze from it's competition. Whether you're looking to invest in your technical skills, learn more about marketing or understand data better, there's an opportunity to do so learning the product here.

Cons

Working at a fast-growing technology company can be demanding and Braze is no exception.

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Braze Response
8y
Thank you for your feedback, and thank you for the five+ years you have shared with us! :) Allison Lee
2.0
Jan 1, 2018

Only good for people who have been through worse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Intelligent, driven, interesting people Peers who genuinely care about you and are invested in your happiness Some startup perks (catered food, more casual dress) Best in class product, for now

Cons

Systemic issues across all departments around treatment of women and underrepresented minorities. Extreme lack of diverse representation at top levels. Employees were told that management had fixed the pay inequality in mid-2017, but no numbers were publicly released. While management is committed to fixing the issues, progress has been slow and painful. The founding team has been slow to realize that the startup culture they once cherished has become a multinational company that is taking advantage of its most vulnerable employees (recent college grads, people who have never worked at a startup before and are fleeing large companies with bad cultures, people with non-traditional tech backgrounds, women, etc.). Meanwhile, the hired heads from the marketing and sales industries have brought their cultures of toxic infighting and office politics with them. The company's internal values sometimes feel like either lip service for recruiting or an excuse for not treating employees better. For more perspective, look at the most recent Glassdoor reviews for Appboy (the company recently rebranded). That being said, management truly is working to turn things around. Best of luck to them.

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Braze Response
8y
We appreciate your thoughtful feedback and insight into your time at Braze. We are sorry to hear that your experience wasn't everything we wish it could have been for you. Thank you for recognizing that we are always striving for improvement and growth. As a new member of the leadership team -- laser focused on our People and Culture -- I can assure you that we are committed to continuing to do all that we can to make Braze the best place to be! Thank you. Allison Lee
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Glassdoor has 546 Braze reviews submitted anonymously by Braze employees. Read employee reviews and ratings on Glassdoor to decide if Braze is right for you.