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      Braze

      Engaged Employer

      Braze reviews

      4.1

      80% would recommend to a friend

      (513 total reviews)
      avatar

      Bill Magnuson

      91% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Braze has an employee rating of 4.1 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      513 reviews
      5.0
      Aug 15, 2018

      Can't praise high enough

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Catered lunch; Very good work-life balance; Flexible hours and time off; Very talented and motivated people; A lot of benefits and activities; Your opinion actually matters.

      Cons

      Some company processes are still being developed, but it's natural.

      avatar
      Braze Response
      7y
      Yes, your opinion DOES matter! Our programs and initiatives are laser focused on addressing feedback from our People. :) Thank you for this review -- we definitely realize we have work to do to further improve upon processes across the board. We are getting there day by day! :) Thank you. Allison Lee
      5.0
      Jan 10, 2018

      Growing fast and weathering it well

      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The team at Braze is the smartest and most adaptable I've ever worked with. We've gone through an intense amount of change over the past year (many new product features, new support processes/packages, new branding) but we've never skipped a beat as a company. We continue to exceed targets, and strive for more. - People here are extremely collaborative, and are always open to lending a helping hand whenever they can. - The product is best in class, and continues to develop at a breakneck speed thanks to our incredible product team. - The amount of exposure you get to different technologies here is incredible. If you want to learn more about marketing automation, native mobile applications, ad-tech, web technologies, etc, then this is the place for you. I learn constantly here, and it keeps work interesting and engaging.

      Cons

      - The pace of a growth stage company isn't for everyone. Keeping up with the development with our own product, as well as how it fits into a complex space isn't simple. - Not everything always has a defined process which is natural in a growth stage company, but we're always working to fix that whenever possible.

      avatar
      Braze Response
      8y
      Awesome feedback -- thank you. We are incredibly proud of our product and our team! I agree -- our customers and their experience with Braze will continue to be our first priority. Thank you again! Allison Lee
      2.0
      Jun 14, 2026

      Toxic leadership and silence about it is deafening

      People team
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are smart and hard working people at Braze.It is fast paced and has interesting challenges

      Cons

      Leadership. For all of Braze and more specifically VP’s on the People team. Toxic culture. Poor and ineffective leadership by inexperienced and insecure types. Worse is the silence. Everyone knows who the problem leaders are but does nothing to change it. Engagement surveys and constant feedback put a spotlight on the specific VP but nothing changes. Most people stay in the culture of fear and micromanagement because the market is bad. We witness and whisper over the trend of mistreating the strong leaders and performers. The best way to survive is to stay quiet and fall in line with a certain way of working. Paranoia is rewarded

      Viewing 61 - 63 of 513 Reviews
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      ReviewsBraze reviews

      Glassdoor has 548 Braze reviews submitted anonymously by Braze employees. Read employee reviews and ratings on Glassdoor to decide if Braze is right for you.