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Brightedge Technologies

Engaged Employer

Brightedge Technologies reviews

2.8

36% would recommend to a friend

(554 total reviews)
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Jim Yu

50% approve of CEO

43% positive business outlook

Brightedge Technologies has an employee rating of 2.8 out of 5 stars, based on 554 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightedge Technologies employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

554 reviews
1.0
Aug 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Friendly people for sure! Nice working environment in general and up-to-date offices with plenty of features.

Cons

Very unorganized IT/HR department. I moved thousands of miles for a position doing some web work at Brightedge after some really positive interviews. After I got there I was told by my boss that he only knew about me coming in 2 days ahead of time, and because of this had nothing ready. This was the first sign of trouble. It took over a week just to get some basic read-only access for their Git server, and even when I was given this all the files were extremely outdated. I had to bug IT almost daily trying to get current files to work with. They would give me one little piece of info to try each time, and every time it didn't work, so I had to reschedule another appointment with IT again and wait a whole day to do anything. On top of the IT issue, the 2 bosses I had were very bad at communicating between each other and I often had to repeat myself multiple times or have to answer the same questions over and over. They had me doing odd documentation tasks instead of the work I was there for, which was web development. As many times as I told them about the IT issues, they seemed to think it was my fault that nothing was getting done.. even though they wouldn't even give me access to the files. Essentially their IT department was too busy to deal with me and didn't even bother giving me the credentials to start really working. Because of the lack of progress due to the IT department restricting my work, I was let go.

1.0
Jan 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Great Product. The Engineering team has put so much work into it. Compensation for lower-level roles are hourly, not salary, so you are getting overtime/double time.

Cons

This is the most miserable place to work. If you ever want any free time/social life or an employer that cares about you as a person, do not work here. The turnover rate is so high that the company hasn't grown to more than 40 employees in over a year (you're a "veteran" if you've stuck it out for more than 3 months), therefore making your work load outrageous to cover the needs, effectively wearing you to the bone. Expect to work in a no-excuses environment where everything has to be done "TODAY," as that is their core value, making the assumption that you are NON-HUMAN. Management doesn't care about their rockstar employees, hard work is swept under the rug- It's just "assumed" that you work more than 60 hours a week. They hire people with no work experience so that you dont realize how horrible the environment is until you leave.

2.0
Jun 17, 2018
Recommend
CEO approval
Business Outlook

Pros

- Great pay - People are great to work with a fun, young atmosphere - Great place to learn the fundamentals of sales if you're an SDR or have limited selling experience

Cons

- By far the worst micromanagement environment I have ever been in. Managers read your emails before they go out to prospects, every action is scrutinized (i.e. emails, phone calls, how your run your demos, etc.) - All feedback from management is negative, and you're never told when you do something well - Previous sales experience is meaningless. Everything you do must be done their way, and you have to follow their "playbook" - Flawed sales system. Much of your success will be based on the SDR you're assigned to, who is to provide you leads. Management handcuffs the sales team by creating too many selling rules on what companies you're allowed to prospect, and how you and your SDR partner can go after them. - Very understaffed SDR team. Management can't figure out how to properly staff and handle SDR promotions to adequately provide the Account Executives with leads, which leads to a feast or famine environment, and extremely difficult to be consistent month after month - Two consecutive poor months in sales will put you on a performance plan, fighting to keep your job - The product is overpriced in an oversaturated market. Sales still uses the same used car salesman tactics that don't work like they once did in the early stages of the industry. There's only so many $100M companies out there, and the entire salesforce has been targeting the same companies for years now. Basically, selling just continues to get harder in this environment - Sales process is too systematic, not allowing you to treat prospects like people and building relationships of trust with them (i.e. management makes you email your hot prospects every single day, ignoring their personal space ) - Work/life balance is horrendous. Not for people with a spouse/family - Very poor leadership from upper level management, and horrible communication to lower level managers to provide transparency to the sales team.

Viewing 28 - 30 of 554 Reviews

Glassdoor has 565 Brightedge Technologies reviews submitted anonymously by Brightedge Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Brightedge Technologies is right for you.